Evolution randomly hangs when pressing Send button

Bug #680569 reported by TragicWarrior
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: evolution

Evolution randomly hangs when pressing the Send button. This did not happen with the version of Evolution included in 10.04. The only recourse is to use --force-shutdown to close Evolution and restart (often losing all or part of the email content).

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evolution 2.30.3-1ubuntu7.1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Tue Nov 23 11:13:36 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution

Revision history for this message
TragicWarrior (bryan-christ) wrote :
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TragicWarrior (bryan-christ) wrote :

Output from forcing the shutdown...

bryanc@tuxdev64:~$ evolution --force-shutdown
No response from Evolution -- killing the process

(evolution:3261): Unique-DBus-WARNING **: Error while sending message: Message did not receive a reply (timeout by message bus)
bryanc@tuxdev64:~$ evolution --force-shutdown
EI: MAIL PREFSbbdb: Buddy list has changed since last sync.
bbdb: Synchronizing buddy list to contacts...
Evolution process exited normally

Revision history for this message
TragicWarrior (bryan-christ) wrote :

Is this bug collecting dust? I have to forcibly close evolution 6-7 times a day.

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clubber (fkramer) wrote :

I can report that issue while trying to close down Evolution the usual way hitting the Exit button. Parameter --force-shutdown helps in my case as well. This is a really nasty bug, since it hampers working efficiency 6-10 times a day. I suppose it has something to do with the exchange integration (exchange-evolution) package i use.

Revision history for this message
TragicWarrior (bryan-christ) wrote :

Clubber, I do not use the exchange-storage plug-in so that is probably not related. Does the software ever hang when you are simply trying to send an email? It seems related to the address book somehow as it also happens when Evolution is trying to auto-complete while I type a recipient email address.

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Michael Imamura (zoogie) wrote :

Just started getting this problem today, seemingly out of the blue. If there's any debugging information I can supply that would help resolve this, I'll be glad to help.

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Pedro Villavicencio (pedro) wrote :

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance and sorry for the late response.

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
TragicWarrior (bryan-christ) wrote :

It is fixed in 11.04... however it seems quite frustrating to have to wait for an entirely new release to get a fix.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]

Changed in evolution (Ubuntu):
status: Incomplete → Expired
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