Bug #680273 “Touchpad doesn't work since the 10.04 upgrade in 'N...” : Bugs : xserver-xorg-input-synaptics package : Ubuntu

Revision history for this message

Freedric (cedric-guillet) wrote on 2010-11-22:

#1

BootDmesg.txt Edit (42.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (708 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (25.0 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (25.1 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (25.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (485 bytes, text/plain; charset="utf-8")
PciDisplay.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (541 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.2 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (231 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (96.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (222.3 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (28.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (28.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.3 KiB, text/plain; charset="utf-8")
dmi.chassis.version.gz Edit (54 bytes, application/x-gzip)
setxkbmap.txt Edit (238 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (19.2 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (48.6 KiB, text/plain; charset="utf-8")

Revision history for this message

fdsoqweo4 (nfiewiqp4n321fdsaniro34214) wrote on 2010-11-22:

#2

This appears to be a legitimate issue as noted in the forums posts below(albeit almost all for older versions of Ubuntu):

http://art.ubuntuforums.org/showthread.php?t=1608430
http://ubuntuforums.org/showthread.php?t=528462
http://ubuntuforums.org/showthread.php?t=1098767

Also appears to have been reported before but the user gave up on troubleshooting:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/196808

Revision history for this message

Gursimran singh (simar) wrote on 2010-11-23:

#3

Hi Freedric,

Thanks for reporting the bug and making ubuntu better. For processing your bug report further we need to interact with you. In case you can provide the description in English this can be done more fast. Otherwise somebody else has to take this bug report.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Incomplete

Revision history for this message

Freedric (cedric-guillet) wrote on 2010-11-23:

#4

Translated in english

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Incomplete → New

Revision history for this message

Freedric (cedric-guillet) wrote on 2010-11-23:

#5

Hello,
my touchpad doesn't work since the 10.04 upgrade. Only the two clic-buttons are working.
Thanks for your help.

Gursimran singh (simar) on 2010-11-24

description:	updated
Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Incomplete
summary:	- NEC-Pavé tactile ne fonctionne pas Sous 10.04 + touchpad doesn't work since the 10.04 upgrade
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance:	Undecided → Low

Revision history for this message

Gursimran singh (simar) wrote on 2010-11-27: Re: touchpad doesn't work since the 10.04 upgrade

#6

Hi again Freedric,

Please upload your devices file using..
$cat /proc/bus/input/devices >devices

Also the model no of the laptop and touchpad will be very useful in this case.

tags:

added: maverick

Revision history for this message

Freedric (cedric-guillet) wrote on 2010-11-29:

#7

Hello,
And thank you to give me a help.

Laptop model (NEC e-Motion) : CHE00 IN0009
I don't know the model of the touchpad.

there is the devices file using:

"
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input3
U: Uniq=
H: Handlers=mouse0 event3
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=kbd event4
B: EV=120013
B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=046d Product=c51b Version=0111
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:1d.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.0/input/input5
U: Uniq=
H: Handlers=mouse1 event5
B: EV=17
B: KEY=ff0000 0 0 0 0 0 0 0 0
B: REL=143
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event6
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=000f Version=0000
N: Name="FSPPS/2 Sentelic FingerSensingPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input7
U: Uniq=
H: Handlers=mouse2 event7
B: EV=7
B: KEY=670000 0 0 0 0 0 0 0 0
B: REL=143

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line In at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Mic at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line Out at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: EV=21
B: SW=40

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel HP Out at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: EV=21
B: SW=4
"

Hello,
And thank you to give me a help.

Laptop model (NEC e-Motion) : CHE00  IN0009
I don't know the model of the touchpad.

there is the devices file using:

"
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0 
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input3
U: Uniq=
H: Handlers=mouse0 event3 
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=kbd event4 
B: EV=120013
B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=046d Product=c51b Version=0111
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:1d.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1:1.0/input/input5
U: Uniq=
H: Handlers=mouse1 event5 
B: EV=17
B: KEY=ff0000 0 0 0 0 0 0 0 0
B: REL=143
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=000f Version=0000
N: Name="FSPPS/2 Sentelic FingerSensingPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input7
U: Uniq=
H: Handlers=mouse2 event7 
B: EV=7
B: KEY=670000 0 0 0 0 0 0 0 0
B: REL=143

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line In at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
U: Uniq=
H: Handlers=event8 
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Mic at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9 
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line Out at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10 
B: EV=21
B: SW=40

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel HP Out at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
U: Uniq=
H: Handlers=event11 
B: EV=21
B: SW=4
"

Revision history for this message

Gursimran singh (simar) wrote on 2010-11-29:

#8

You can use windows or any other OS or see devices file in older version of your ubuntu(whichever is applicable easily) for correct touchpad model.

summary:

- touchpad doesn't work since the 10.04 upgrade
+ Touchpad doesn't work since the 10.04 upgrade in 'NEC e-Motion' laptop

Revision history for this message

Gursimran singh (simar) wrote on 2010-11-29:

#9

I think that the touchpad is completely unusable (no cursor movement) as it doesn't appear in devices file you uploaded..

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Freedric (cedric-guillet) wrote on 2010-11-30:

#10

I've install ubuntu 9.04 and devices files:
"
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input0
U: Uniq=
H: Handlers=kbd event0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input1
U: Uniq=
H: Handlers=event1
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input3
U: Uniq=
H: Handlers=mouse0 event3
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=kbd event4
B: EV=120013
B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:01/input/input5
U: Uniq=
H: Handlers=kbd event5
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=0006 Version=0000
N: Name="ImExPS/2 Generic Explorer Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input6
U: Uniq=
H: Handlers=mouse1 event6
B: EV=7
B: KEY=1f0000 0 0 0 0 0 0 0 0
B: REL=143

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line In at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input7
U: Uniq=
H: Handlers=event7
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Mic at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line Out at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: EV=21
B: SW=40

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel HP Out at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: EV=21
B: SW=4
"

I've install ubuntu 9.04 and devices files: 
"
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input1
U: Uniq=
H: Handlers=event1 
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input3
U: Uniq=
H: Handlers=mouse0 event3 
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=kbd event4 
B: EV=120013
B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:01/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=0006 Version=0000
N: Name="ImExPS/2 Generic Explorer Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input6
U: Uniq=
H: Handlers=mouse1 event6 
B: EV=7
B: KEY=1f0000 0 0 0 0 0 0 0 0
B: REL=143

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line In at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input7
U: Uniq=
H: Handlers=event7 
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Mic at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
U: Uniq=
H: Handlers=event8 
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Line Out at Ext Rear Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9 
B: EV=21
B: SW=40

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel HP Out at Ext Front Jack"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10 
B: EV=21
B: SW=4
"

Revision history for this message

bugbot (bugbot) wrote on 2011-04-28:

#11

Hey Freedric,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

bugbot (bugbot) wrote on 2011-05-13:

#12

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Incomplete → Expired

Ubuntu
xserver-xorg-input-synaptics package

Touchpad doesn't work since the 10.04 upgrade in 'NEC e-Motion' laptop

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntuxserver-xorg-input-synaptics package

Touchpad doesn't work since the 10.04 upgrade in 'NEC e-Motion' laptop

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
xserver-xorg-input-synaptics package