can't find scanner HP Deskjet 2050 all in one

[brian friis]

Binary package hint: simple-scan

printer works fine but not scanner

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: simple-scan 2.32.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri Nov 19 12:15:13 2010
DriverPackageVersions:
 libsane 1.0.21-2ubuntu2
 libsane-extras N/A
 hplip 3.10.6-1ubuntu10.1
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=bc32a8df-9cdc-4d09-9786-01536c102d50 ro quiet splash nomodeset acpi_backlight=vendor
ProcEnviron:
 LANG=da_DK.utf8
 SHELL=/bin/bash
SimpleScanLog:

SourcePackage: simple-scan
dmi.bios.date: 08/28/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2204
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q SE PLUS
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2204:bd08/28/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QSEPLUS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Wim Deblauwe (wim-deblauwe)]

I was thrilled to see that I immediately had a popup that my printer was recognized. A real bummer that scanning does not work. Printing seems to be fine.

[Michael Nagel (nailor)]

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

[Michael Nagel (nailor)]

expiring, as the bot will not pick it up with someone assigned