Crash printing from openoffice in dapper

[KarlGoetz]

Using cups [1], and openoffice [2], when trying to print a document the terminal (booted over ltsp) crashes out to the login screen after functioning for up to a few minutes.

I think I traced the problem to the users .cups/lpoptions file which had the following two lines in it:
Default Optra-S-1855 Duplex=None InputSlot=Default
Dest Phaser-780 Resolution=600x600dpi

When these lines were replaced with the one following, the system stopped crashing, and started to print.
Default Optra-S-1855

Steps to repeat:
Launch writer
-> File
  -> recent documents
Scroll down to page 3 of document.
-> File
  -> Print
    -> Select printer (Phaser 740, network printer)
    -> Print range : page 3
    -> Options
      -> Black and white ticked
      -> Leave "print hidden page" ticked.
      -> ok
    -> ok to print.
      -> warning about transparent objects, select no
      -> press 'print/ok' (whichever it is)

If you need any more info on the server setup (or the file which causes the crash) let me know. I didnt test on other files.

[1] apt-cache policy cupsys
cupsys:
  Installed: 1.2.2-0ubuntu0.6.06

[2] apt-cache policy openoffice.org
openoffice.org:
  Installed: 2.0.2-2ubuntu12.1

[Chris Cheney (ccheney)]

Kai,

Does this problem still affect you on Ubuntu 7.04?

Thanks,

Chris Cheney

[KarlGoetz (kgoetz)]

I dont run 7.04, so no.
as i note in the origonal post, it works after removing the non existant printer+extra options on the Optra-S in 6.06.

this can probably be closed without any problems.

[Mackenzie Morgan (maco.m)]

Can you please use a live cd to test and see if this bug is fixed in Hardy? It's not necessary that you install to check it.

[Javier Jardón (jjardon)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!