Ubuntu gets frozen if you shutdown or restart Ubuntu Netbook 10.10

Bug #668975 reported by Luis Velasquez
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Unassigned

Bug Description

During the installation of Ubuntu Netbook 10.10 in my Sony VPCM121AX after it completed the first reboot the computer got frozen, no mouse no keyboard control. I restarted the computer, all the apps are working but if I shutdown or restart the computer will do it again. If I turn off the wlan0 from the switch of the computer before I start ubuntu the computer will shutdown or restart normaly. I have tryed to shut the wlan0 from the console and the computer froze after trying it.
Turning the switch off while using ubuntu will froze the computer immediately. Network connection is working during the usage of the OS. I did "sudo dpkg-reconfigure rt3090-dkms" same issue.
With lspci I get:
00:00.0 Host bridge: Intel Corporation N10 Family DMI Bridge
00:02.0 VGA compatible controller: Intel Corporation N10 Family Integrated Graphics Controller
00:02.1 Display controller: Intel Corporation N10 Family Integrated Graphics Controller
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02)
00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation NM10 Family LPC Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02)
01:00.0 Network controller: RaLink RT3090 Wireless 802.11n 1T/1R PCIe
02:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller (rev 80)
02:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller (rev 80)
02:00.3 System peripheral: JMicron Technology Corp. MS Host Controller (rev 80)
02:00.5 Ethernet controller: JMicron Technology Corp. JMC260 PCI Express Fast Ethernet Controller (rev 02)

With
Description: Ubuntu 10.10
Release: 10.10

Revision history for this message
Luis Velasquez (luisernesto) wrote :

After doing a Research I found the solution to the problem from http://www.art.ubuntuforums.org/showthread.php?t=1592458&page=2

I edited:

sudo gedit /etc/modprobe.d/blacklist.conf

I Included into blacklist.conf

# blacklist other Ralink modules in favour of 3090 DKMS mod
blacklist rt2860sta
blacklist rt2870sta
blacklist rt2800pci
blacklist rt2800usb
blacklist rt2x00lib
blacklist rt2x00pci
blacklist rt2x00usb

After the reboot the computer was able to log in restart and shutdown but the wifi did not work, so I used:

sudo dpkg-reconfigure rt3090-dkms

After I rebooted the computer, The wifi was working and now I'm able to shutdown and restart de computer normally

Revision history for this message
Book 'em Dano (heymrdjd) wrote :

This bug report is being closed due to your last comment. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in ubuntu:
status: New → Invalid
tags: added: maverick rt3090
Revision history for this message
Gary M (garym) wrote :

@Book 'em Dano (heymrdjd) : The existence of a work-around does not make a bug Invalid.

Confirming with an Asus EeePC 1001HA (1005HA mainboard with rt3090)

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Invalid → Confirmed
tags: added: hw-specific kernel-wifi
tags: added: regression-release
Revision history for this message
Gary M (garym) wrote :

Sorry for the confusion, but I'm changing the status again, as I didn't notice the bug is about rt3090-dkms, which is not a "standard" Ubuntu package.

@Luis, where did this package come from? (There are multiple possible sources.)

affects: linux (Ubuntu) → ubuntu
Changed in ubuntu:
status: Confirmed → Incomplete
tags: removed: kernel-wifi regression-release
Revision history for this message
Luis Velasquez (luisernesto) wrote :

Thank you Gary,
About your question, I noticed the problem from the setup. I did not run the live version, but you know that the installation will do it. The wifi came on then the setup was asking the password for my AP. I followed the instructions, I saw that during the install, the setup got the latest software but the driver that was running the wlan, and it was in use. Please note that I did not connect the computer to the Internet using wired connection, only wifi. I completed everything and then when ubuntu tyred to reboot from the first time the computer got frozen, then it was consistently doing it. The source that you are looking is inside of the install pkg since it will use the driver to bring the wlan on and get the software update and that's how the problem started.

I have not changed the sources list from apt; still the default version from the official distro. If you have more questions about it, I can redo my install and make the problem happen again, so we can go a little bit deeper with the problem.

Revision history for this message
Wolfgang Kufner (wolfgangkufner) wrote :

Hi Luis,

this looks like bug 662288, so I am setting this as a duplicate. Thanks for your report.

Revision history for this message
Richard (richard-ixyslongbeach) wrote :

Hi guys, i have a MSI U160DX with the infamous RT3090 shutdown/restart problem. Im a total linux noob, but with your help I was able to shutdown/restart and continue to use my wifi! thanks!

here's what i did (which is basically what everyone else said already with a slight twist)

go to terminal and type:

lspci -k

I saw that kernal modules being used were: RT2860STA, RT2800PCI

so then I typed:

sudo gedit /etc/modprobe.d/blacklist.conf

add this to the end of the file and save:

# blacklist other Ralink modules in favour of 3090 DKMS mod
#blacklist rt2860sta
blacklist rt2870sta
blacklist rt2800pci
blacklist rt2800usb
blacklist rt2x00lib
blacklist rt2x00pci
blacklist rt2x00usb

then everything just magically worked!

---------------------
afterthoughts:
---------------------
oh, you can see that the difference was that I added the # on the blacklist rt2860sta. I did that because I did not want that entry to be blacklisted. I would think that the rt2800pci blacklisted would enough without all the other stuff, but that only left me stuck with a black screen when shutting down or restarting.

I hope this helps...

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