printer hangs on jobs.

Bug #667102 reported by Brent Geers
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: cups

I'm printing to a Brother 5250 hard wired to my computer. Sometimes the job will print right away. Other times, it'll print a page of gibberish of the sort like this:

ERROR NAME:
             syntaxerror
COMMAND;
OPERAND STACK;
             266
             --arraytype--
             --arraytype--
             --arraytype--

Other times, the printer will activate but nothing will print. I mostly print Openoffice 3.2 documents, but I've also tried PDFs in both Adobe and Evince. I am using Ubuntu 10.04.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.32-25.45-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic i686
Architecture: i386
Date: Tue Oct 26 21:06:25 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lpstat: device for HL-5250DN-series: usb://Brother/HL-5250DN%20series
MachineType: BIOSTAR Group 945GC-M4
Papersize: letter
PpdFiles: HL-5250DN-series: Brother HL-5250DN BR-Script3
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic root=UUID=907b9cc8-cfe5-48ff-8f05-85ca6524ef18 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 04/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 945GC-M4
dmi.board.vendor: BIOSTAR Group
dmi.board.version: None
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.chassis.version: None
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd04/26/2010:svnBIOSTARGroup:pn945GC-M4:pvrNone:rvnBIOSTARGroup:rn945GC-M4:rvrNone:cvnBIOSTARGroup:ct3:cvrNone:
dmi.product.name: 945GC-M4
dmi.product.version: None
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
Brent Geers (bgeers) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you attach the files which do not print and also follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems?

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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