Ubuntu
linux package

EEEpc overheat causing severe graphics glitches / X crashes

Bug #666867 reported by Jon Bailey on 2010-10-26

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

I am filing this per the request posted at https://wiki.ubuntu.com/Kernel/Debugging/HighTemperatures

I installed this netbook (Asus EEE900A ) with Ubuntu 10.4, and have since upgraded to Ubuntu 10.10. With the out of box behavior, the fan was never coming on. I have noticed graphics glitches and X crashes with increasing frequency. At a friend's suggestion that it might be temperature related, I ran pwmconfig which generated an /etc/fancontrol and am currently running it.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.35
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jon 2841 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf3db8000 irq 44'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10438330,00100004'
   Controls : 11
   Simple ctrls : 7
Date: Tue Oct 26 10:07:29 2010
HibernationDevice: RESUME=UUID=a7292331-84b5-4411-a45c-e9612a071265
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer INC. 900A
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=9852c18c-878b-4921-aa9d-7c62c1924d05 ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
dmi.bios.date: 06/18/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1103
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900A
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1103:bd06/18/2009:svnASUSTeKComputerINC.:pn900A:pvrx.x:rvnASUSTeKComputerINC.:rn900A:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900A
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1335 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf3db8000 irq 44'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10438330,00100004'
   Controls : 11
   Simple ctrls : 7
DistroRelease: Ubuntu 10.10
Frequency: Once a day.
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: ASUSTeK Computer INC. 900A
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=8768ac7d-b12a-4705-ae3f-c8da8201ec4e ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: No
Tags: maverick kernel-graphics needs-upstream-testing
Uname: Linux 2.6.35-23-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1103
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900A
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1103:bd06/18/2009:svnASUSTeKComputerINC.:pn900A:pvrx.x:rvnASUSTeKComputerINC.:rn900A:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900A
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

See original description

Tags:

Revision history for this message

Jon Bailey (hobart) wrote on 2010-10-26:

Trails left onscreen (Intel 945 graphics) Edit (1.1 KiB, image/png)
AcpiTables.txt Edit (126.5 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (403 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (46.4 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (9.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (8.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (345 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (541 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (612 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.1 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (121 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (97.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (217.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (172.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Jon Bailey (hobart) wrote on 2010-10-26:

Severe Intel 945 font glitches (corruption of fonts in gnome-terminal) Edit (191.5 KiB, image/png)

tags:

added: kernel-therm

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-12-01:

Hi Jon,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 666867

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-kernel-logs
tags:	added: kj-triage
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: AcpiTables.txt

AcpiTables.txt Edit (126.5 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: AlsaDevices.txt

AlsaDevices.txt Edit (403 bytes, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: BootDmesg.txt

BootDmesg.txt Edit (45.4 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: Card0.Amixer.values.txt

Card0.Amixer.values.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (9.3 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: CurrentDmesg.txt

CurrentDmesg.txt Edit (4.3 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: IwConfig.txt

#10

IwConfig.txt Edit (526 bytes, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: Lspci.txt

#11

Lspci.txt Edit (10.5 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: Lsusb.txt

#12

Lsusb.txt Edit (471 bytes, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: PciMultimedia.txt

#13

PciMultimedia.txt Edit (612 bytes, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: ProcCpuinfo.txt

#14

ProcCpuinfo.txt Edit (1.4 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: ProcInterrupts.txt

#15

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: ProcModules.txt

#16

ProcModules.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: RfKill.txt

#17

RfKill.txt Edit (121 bytes, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: UdevDb.txt

#18

UdevDb.txt Edit (90.1 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: UdevLog.txt

#19

UdevLog.txt Edit (207.8 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-01: WifiSyslog.txt

#20

WifiSyslog.txt Edit (88.2 KiB, text/plain)

apport information

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#21

I have tested this with the upstream kernel package from http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/2010-11-09-maverick/linux-image-2.6.36-997-generic_2.6.36-997.201011090905_i386.deb and the problems still manifest.

I am attaching the output of the following commands which may be relevant:

intel_gpu_dump
modinfo i915
dmesg grep drm
intel_reg_dumper
Xorg.0.log
intel_error_decode
intel_stepping

tags:

removed: needs-kernel-logs needs-upstream-testing

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#22

intel_gpu_dump Edit (1.3 MiB, text/plain)

intel_gpu_dump

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#23

intel_error_decode Edit (1.5 MiB, text/plain)

intel_error_decode

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#24

==> intel_stepping.txt <==
Vendor: 0x8086, Device: 0x27ae, Revision: 0x03 (??)

==> dmesg-grep-drm.txt <==
[ 7.102619] [drm] Initialized drm 1.1.0 20060810
[ 7.836505] [drm] initialized overlay support
[ 8.330609] fb0: inteldrmfb frame buffer device
[ 8.330618] drm: registered panic notifier
[ 8.341068] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 3580.988145] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 3580.997416] [drm:i915_reset] *ERROR* Failed to reset chip.

==> modinfo-i915.txt <==
filename: /lib/modules/2.6.36-997-generic/kernel/drivers/gpu/drm/i915/i915.ko
license: GPL and additional rights
description: Intel Graphics
author: Tungsten Graphics, Inc.
license: GPL and additional rights
srcversion: 7BA8E1DB23B1C86355B5B06
alias: pci:v00008086d0000010Asv*sd*bc03sc00i*
alias: pci:v00008086d00000126sv*sd*bc03sc00i*
alias: pci:v00008086d00000116sv*sd*bc03sc00i*
alias: pci:v00008086d00000106sv*sd*bc03sc00i*
alias: pci:v00008086d00000122sv*sd*bc03sc00i*
alias: pci:v00008086d00000112sv*sd*bc03sc00i*
alias: pci:v00008086d00000102sv*sd*bc03sc00i*
alias: pci:v00008086d00000046sv*sd*bc03sc00i*
alias: pci:v00008086d00000042sv*sd*bc03sc00i*
alias: pci:v00008086d0000A011sv*sd*bc03sc00i*
alias: pci:v00008086d0000A001sv*sd*bc03sc00i*
alias: pci:v00008086d00002E92sv*sd*bc03sc00i*
alias: pci:v00008086d00002E42sv*sd*bc03sc00i*
alias: pci:v00008086d00002E32sv*sd*bc03sc00i*
alias: pci:v00008086d00002E22sv*sd*bc03sc00i*
alias: pci:v00008086d00002E12sv*sd*bc03sc00i*
alias: pci:v00008086d00002E02sv*sd*bc03sc00i*
alias: pci:v00008086d00002A42sv*sd*bc03sc00i*
alias: pci:v00008086d00002A12sv*sd*bc03sc00i*
alias: pci:v00008086d00002A02sv*sd*bc03sc00i*
alias: pci:v00008086d000029D2sv*sd*bc03sc00i*
alias: pci:v00008086d000029C2sv*sd*bc03sc00i*
alias: pci:v00008086d000029B2sv*sd*bc03sc00i*
alias: pci:v00008086d000029A2sv*sd*bc03sc00i*
alias: pci:v00008086d00002992sv*sd*bc03sc00i*
alias: pci:v00008086d00002982sv*sd*bc03sc00i*
alias: pci:v00008086d00002972sv*sd*bc03sc00i*
alias: pci:v00008086d000027AEsv*sd*bc03sc00i*
alias: pci:v00008086d000027A2sv*sd*bc03sc00i*
alias: pci:v00008086d00002772sv*sd*bc03sc00i*
alias: pci:v00008086d00002592sv*sd*bc03sc00i*
alias: pci:v00008086d0000258Asv*sd*bc03sc00i*
alias: pci:v00008086d00002582sv*sd*bc03sc00i*
alias: pci:v00008086d00002572sv*sd*bc03sc00i*
alias: pci:v00008086d0000358Esv*sd*bc03sc00i*
alias: pci:v00008086d00003582sv*sd*bc03sc00i*
alias: pci:v00008086d00002562sv*sd*bc03sc00i*
alias: pci:v00008086d00003577sv*sd*bc03sc00i*
depends: drm,drm_kms_helper,video,intel-gtt,i2c-algo-bit,intel-agp
vermagic: 2.6.36-997-generic SMP mod_unload modversions 686
parm: modeset:int
parm: fbpercrtc:int
parm: powersave:int
parm: lvds_downclock:int
$

==> intel_stepping.txt <==
Vendor: 0x8086, Device: 0x27ae, Revision: 0x03 (??)

==> dmesg-grep-drm.txt <==
[    7.102619] [drm] Initialized drm 1.1.0 20060810
[    7.836505] [drm] initialized overlay support
[    8.330609] fb0: inteldrmfb frame buffer device
[    8.330618] drm: registered panic notifier
[    8.341068] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 3580.988145] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 3580.997416] [drm:i915_reset] *ERROR* Failed to reset chip.

==> modinfo-i915.txt <==
filename:       /lib/modules/2.6.36-997-generic/kernel/drivers/gpu/drm/i915/i915.ko
license:        GPL and additional rights
description:    Intel Graphics
author:         Tungsten Graphics, Inc.
license:        GPL and additional rights
srcversion:     7BA8E1DB23B1C86355B5B06
alias:          pci:v00008086d0000010Asv*sd*bc03sc00i*
alias:          pci:v00008086d00000126sv*sd*bc03sc00i*
alias:          pci:v00008086d00000116sv*sd*bc03sc00i*
alias:          pci:v00008086d00000106sv*sd*bc03sc00i*
alias:          pci:v00008086d00000122sv*sd*bc03sc00i*
alias:          pci:v00008086d00000112sv*sd*bc03sc00i*
alias:          pci:v00008086d00000102sv*sd*bc03sc00i*
alias:          pci:v00008086d00000046sv*sd*bc03sc00i*
alias:          pci:v00008086d00000042sv*sd*bc03sc00i*
alias:          pci:v00008086d0000A011sv*sd*bc03sc00i*
alias:          pci:v00008086d0000A001sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E92sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E42sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E32sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E22sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E12sv*sd*bc03sc00i*
alias:          pci:v00008086d00002E02sv*sd*bc03sc00i*
alias:          pci:v00008086d00002A42sv*sd*bc03sc00i*
alias:          pci:v00008086d00002A12sv*sd*bc03sc00i*
alias:          pci:v00008086d00002A02sv*sd*bc03sc00i*
alias:          pci:v00008086d000029D2sv*sd*bc03sc00i*
alias:          pci:v00008086d000029C2sv*sd*bc03sc00i*
alias:          pci:v00008086d000029B2sv*sd*bc03sc00i*
alias:          pci:v00008086d000029A2sv*sd*bc03sc00i*
alias:          pci:v00008086d00002992sv*sd*bc03sc00i*
alias:          pci:v00008086d00002982sv*sd*bc03sc00i*
alias:          pci:v00008086d00002972sv*sd*bc03sc00i*
alias:          pci:v00008086d000027AEsv*sd*bc03sc00i*
alias:          pci:v00008086d000027A2sv*sd*bc03sc00i*
alias:          pci:v00008086d00002772sv*sd*bc03sc00i*
alias:          pci:v00008086d00002592sv*sd*bc03sc00i*
alias:          pci:v00008086d0000258Asv*sd*bc03sc00i*
alias:          pci:v00008086d00002582sv*sd*bc03sc00i*
alias:          pci:v00008086d00002572sv*sd*bc03sc00i*
alias:          pci:v00008086d0000358Esv*sd*bc03sc00i*
alias:          pci:v00008086d00003582sv*sd*bc03sc00i*
alias:          pci:v00008086d00002562sv*sd*bc03sc00i*
alias:          pci:v00008086d00003577sv*sd*bc03sc00i*
depends:        drm,drm_kms_helper,video,intel-gtt,i2c-algo-bit,intel-agp
vermagic:       2.6.36-997-generic SMP mod_unload modversions 686 
parm:           modeset:int
parm:           fbpercrtc:int
parm:           powersave:int
parm:           lvds_downclock:int
$

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#25

intel_reg_dumper Edit (8.4 KiB, text/plain)

intel_reg_dumper

Revision history for this message

Jon Bailey (hobart) wrote on 2010-12-02:

#26

Xorg log after X crashes fully and won't restart Edit (28.7 KiB, text/plain)

Xorg log after X crashes fully and won't restart

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2011-01-11:

#27

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-expired
Changed in linux (Ubuntu):
status:	Incomplete → Expired

Jon Bailey (hobart) on 2011-01-12

Changed in linux (Ubuntu):
status:	Expired → New

Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-04-01:

#28

Jon Bailey, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? As per https://wiki.ubuntu.com/Kernel/PowerManagementASPM a patch was issued to address overheat. Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
tags:	added: needs-upstream-testing

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-01:

#29

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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EEEpc overheat causing severe graphics glitches / X crashes

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