Authentication window hangs in update manager

Bug #665715 reported by Kupfer
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I installed Ubuntu 10.10 desktop edition 64bit on my Asus Eee PC 1005PE for a ride as the Atom N450 is said to be supporting 64bit. Everything is working surprisingly great except for this:

When I start the update manager and it finds packages I click on Install Updates.
An authentication window pops up.
I give in the correct password but the authentication window doesn't dissapear. The empty field for the password entry disappears but not the authentication window itself. No error message is given - the authentication window just hangs there. Nothing happens if I wait.

When I force quit the hanging the hanging authentication window, I get back to the update manager. I click again on Install Updates, the authentication window pops up and again, the same problem.

I have to run apt-get upgrade to install updates and everything is working fine then - I give in my password and it's okay. The problem is only when I'm trying to install updates via the graphical update manager.

Machine: Asus EeePc 1005pe Netbook
OS: Ubuntu 10.10 Maverick 64bit
Update Manager Package: 1:0.142.20

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
Can you please run in a terminal
sudo apt-get clean
then from Synaptic reinstall update-manager and update-manager-core to see if fix?
Thanks
Fabio

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Kupfer (tamas-kadas) wrote :

Thank you Fabio, this indeed solved the problem. I ran sudo apt-get clean and reinstalled the packages - since then I updated three times and authentication worked every time. Thanks again, bug report can be closed now.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello kupfer
Thanks for the reply
I close this report
fabio

Changed in ubuntu:
status: Incomplete → Invalid
Revision history for this message
Kupfer (tamas-kadas) wrote :

Problem returned: Authentication window hanging. I run sudo apt-get clean and reinstall the packages (update-manager_1%3a0.142.20_all.deb and update-manager-core_1%3a0.142.20_amd64.deb) and it works for a while (maybe until you reboot) and then again not. If you reinstall again and again it also works just for a while and you have to reinstall again.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.