libsane does not detect Epson Stylus Office BX300F scanner

[Dave Neary]

Binary package hint: libsane

I have an Epson Stylus Office BX300F USB all-in-one printer/scanner/fax, which is documented on the sane website as being supported by the epson2 driver.

However, the printer is not detected when plugged in and requires some additional tweaking. Two small tweaks are sufficient:

1. Ensure that the device ID is being claimed by the correct driver: Edit /etc/sane.d/epson2.conf and add the line:
usb 0x4b8 0x848
2. Ensure that the USB node's permissions are correctly set to allow unprivileged users to scan: add the following lines to /lib/udev/rules.d/40-libsane.rules:
#Epson Office BX300F
ATTRS{idVendor}=="04b8", ATTRS{idProduct}=="0848", ENV{libsane_matched}="yes"

I don't know if this is the Right Way to do it, or if there's a better way in the epson2 source code itself, but it'd be great if this scanner/printer could be detected automatically in future releases.

[penalvch (penalvch)]

Dave Neary, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 663229

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Dave Neary (dneary)]

Why was this bug report marked incomplete? Not only did I find and fully describe the issue, I also included a workaround/fix in the bug report. That seems pretty complete to me.

[Launchpad Janitor (janitor)]

[Expired for sane-backends (Ubuntu) because there has been no activity for 60 days.]