Ubuntu installer does not work on PC Acer inspire using Disc RAID Array.

Bug #662234 reported by Michel Thevoz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am installing from a CD ( created from the download of a .iso image on ubuntu.com) a version of Ubuntu 10.04.1 on a PC using a AMD 64 bits with 4 GB of RAM and 1 TB of SATA Disc using RAID. A free space ( unallocated space ) of 450 GB is available for the LINUX install and I want to set up the PC ( using now Windows 7 ) as dual boot ( W7 / Ubuntu )
During the install process after the question about time zone and Keyboard the system is supposed to display the partition settings and this screen stay empty and is never updated. If we force the install to move forward the installer complains about the fact that no root file is assigned and the install stay incomplete.
I did try to use the alternate CD ( with more options ) which is not using the graphical interface but the results is the same when times come to display the partition on the screen.
I did try also to use Gparted to install in the free section of the disc a partition .ext3 of 450 G and a swap space for LINUX of 20 GB but the installer is not able to see that assignment either.

I will appreciate some guidance from LINUX experts on the forum .

Thanks in advance and best regards

Revision history for this message
Michel Thevoz (mthevoz) wrote :

The PC used for the install is a PC ACER INspire model M32003 using a RAID array for a SATA DIsc of 1 Tb
The PC is using WIndows 7 ( AMD 64 bits ) on a 4 Gb RAM .
The version of Ubuntu I am trying to load is a 10.04.1 from a CD where the .iso image get recorded with success.

After many test it appears that the disc is not visible from the ubuntu installer despite the fact that both Windows 7 and Gpated are able to display the partition table.

Revision history for this message
Colin Watson (cjwatson) wrote :

Please run the desktop installer to the point where it fails, then exit to a live session and attach /var/log/syslog and /var/log/partman to this bug.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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