Brasero displays misleading error message when no disc/burner is available

[Daniel Kulesz]

Binary package hint: brasero

As of Brasero 2.32.0 in Ubuntu 10.10, brasero displays the message "Please replace the disk with a supported CD or DVD" (as shown on the attached screen shot), although it could not detect

a) any disc at all or
b) not even a CD/DVD burner

It points to this fact by saying "No disc available", but both messages on one screen are simply conflicting.

Suggested fix: Make a distinction between the cases:

- "No Burner selected"
- "No drives found"
- "No medium inserted"
- "Inserted medium is not writeable"

 and display appropiate error messages.

[Pedro Villavicencio (pedro)]

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance and sorry for the late response.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

[Daniel Kulesz (kuleszdl)]

Sorry, but I don't have a separate test machine with 11.04 installed to reproduce this problem. It would be very helpful though if someone else who has such an environment could verify this.

I tried to reproduce it in a VM running 11.04 though, and there the behavior seems to be the same (see new screenshot)

[Launchpad Janitor (janitor)]

[Expired for brasero (Ubuntu) because there has been no activity for 60 days.]