Can't play mp4 files.

[Nigel Hughes]

Opening a mp4 video results in the following:

* 2 Alert boxes - "Disconnected: Connection terminated"
* 1 Alert box - "pa_stream_cork() failed: Connection terminated"
* 1 Alert box - "pa_stream_writable_size() failed: Connection terminated"

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: libgstreamer0.10-0 0.10.30-1build2
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Tue Oct 12 23:06:56 2010
ExecutablePath: /usr/bin/totem
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: gstreamer0.10

[bbordwell (benbordwell)]

Thank you for making Ubuntu better. Could you please attach an example .mp4 file that does not work correctly if you have one that you can legally share? Thank you.

[Tony Walker (tony-walker-tw)]

I have the same problem.
Just a thought bbordwell - do you have a small MP4 video that you could attach here for us to test against? That is probably going to be a better way than trying to attach a hi-def 300-1200Mb file of ours?

I'll happily run the test and add a listing of everything you want to this log whenever you want.

Thanks in advance.

[Tony Walker (tony-walker-tw)]

Sorry - forgot to add:
I've been using Ubuntu since 7.10 and have had it installed on the same netbook (an MSI Wind variant) updating every time - this is the first pulse-audio issue that I've had, so I don't think that it's an issue with an unsupported card or whatnot.

FYI, here's the lspci:
00:00.0 Host bridge: Intel Corporation Mobile 945GME Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GME Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02)
00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8187SE Wireless LAN Controller (rev 22)

[bbordwell (benbordwell)]

I found an example .mp4 file here:http://support.apple.com/kb/HT1425?viewlocale=en_US

but it is working fine for me, can one of you known to have this problem please test this file and confirm that it works for you?

[Nigel Hughes (merv)]

Anoyingly the Quick Time test works fine for me also.

I still get the error with the 3 files I tried to open yesterday, all 3 play fine in VLC.

I don't know if this will help here is the CODEC info:

Stream 0
   Type: Audio
   Codec: MPEG AAC Audio (mp4a)
   Language: English
   Channels: 3F2R/LFE
   Sample rate: 48000 Hz

Stream 1
   Type: Video
   Codec: MPEG-4 Video (mp4v)
   Language: English
   Resolution: 720x576
   Frame rate: 25

I poked around the interweb a little but could not find a test file that would throw the error.