No sound on ASUS X71 laptop's speaker

[KAMI]

Since few weks no sound on ASUS X71 laptop.

I added option snd-hda-intel model=6stack-dig to the end of /etc/modprobe.d/alsa-base file. Now it is working. Can you fix it inthe upstream? This also happened in 10.04 too.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kami 1926 F.... pulseaudio
 /dev/snd/pcmC0D0p: kami 1926 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 48'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10431765,00100101 HDA:10573055,10431316,00100700'
   Controls : 42
   Simple ctrls : 24
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct 12 22:29:41 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
PackageArchitecture: all
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
SourcePackage: alsa-driver
dmi.bios.date: 08/06/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X71Sr
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd08/06/2008:svnASUSTeKComputerInc.:pnX71Sr:pvr1.0:rvnASUSTeKComputerInc.:rnX71Sr:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X71Sr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Oct 12 2010 for kernel 2.6.35-22-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kami 1939 F.... pulseaudio
 /dev/snd/pcmC0D0p: kami 1939 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10431765,00100101 HDA:10573055,10431316,00100700'
   Controls : 27
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.10
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/06/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X71Sr
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd08/06/2008:svnASUSTeKComputerInc.:pnX71Sr:pvr1.0:rvnASUSTeKComputerInc.:rnX71Sr:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X71Sr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Oct 12 2010 for kernel 2.6.35-22-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kami 1939 F.... pulseaudio
 /dev/snd/pcmC0D0p: kami 1939 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10431765,00100101 HDA:10573055,10431316,00100700'
   Controls : 27
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.10
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/06/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X71Sr
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd08/06/2008:svnASUSTeKComputerInc.:pnX71Sr:pvr1.0:rvnASUSTeKComputerInc.:rnX71Sr:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X71Sr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Oct 12 2010 for kernel 2.6.35-22-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kami 1939 F.... pulseaudio
 /dev/snd/pcmC0D0p: kami 1939 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,10431765,00100101 HDA:10573055,10431316,00100700'
   Controls : 27
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdeec000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.10
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/06/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X71Sr
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd08/06/2008:svnASUSTeKComputerInc.:pnX71Sr:pvr1.0:rvnASUSTeKComputerInc.:rnX71Sr:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X71Sr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Luke Yelavich (themuso)]

Please remove any model references in /etc/modprobe.d/alsa-base.conf, and update your alsa drivers as outlined here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules. Plesae report back as to whether you get sound.

Whilst the model option you used may have worked, I don't believe it is the correct model for a laptop, since the model you used is generally used for a desktop, with 6 stereo jacks, and digital input/output connectors. It seems that your laptop already has a model reference in the code, but according to you, it doesn't work. Hopefully the latest driver code may have a fix.

 affects ubuntu/alsa-driver
 status incomplete

[KAMI (kami911)]

Hi!
I tried what you advised.But no succes. Updated the alsa drivers, but I still mnot have a sound on my speakers.
I found that the old model=6stack-dig settings does not mute the speaker. Can you share your ide what model should I use?

KAMI

[KAMI (kami911)]

updated, without model specification it is not working, I have same problem. What is the best modell for my laptop? I am using 3stack-dig now. Can you help me more to eliminate this problem?

[Daniel T Chen (crimsun)]

Please attach output from running alsa-info.sh (or apport-collect 659500) with the daily linux-alsa-driver-modules build *and no snd-hda-intel quirk*. Please reboot first.

[KAMI (kami911)]

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[KAMI (kami911)]

It is interesting because it is working again. I think yesterday I installed the updates from the repo you suggested. So now it is working as expected. I ran apport-collect 659500 I hope it sent the report here.

[KAMI (kami911)]

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[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

[KAMI (kami911)]

One updates several weeks ago solved the problem. I have audio again. Can I provide more information regarding the corrent situation?