touchpad pointer freezed at gdm

Bug #657475 reported by cristian
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: gdm

I'm using Xubuntu 10.04.1 and gdm 2.30.2.
Sometime the touchpad pointer is freezed at login and I must use the keyboard. There is no way to make it work. Even after the login it remains locked. It does not move. At this point I must reboot. I use a Compaq Presario C765EL.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: gdm 2.30.2.is.2.30.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic i686
Architecture: i386
Date: Sat Oct 9 23:25:07 2010
InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=it_IT.utf8
 SHELL=/bin/bash
SourcePackage: gdm
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cristian 1337 F.... xfce4-mixer-plu
                      cristian 1344 F.... pulseaudio
                      cristian 1397 F.... xfce4-volumed
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x92400000 irq 22'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,103c30d9,00100000'
   Controls : 14
   Simple ctrls : 7
DistroRelease: Ubuntu 10.04
Frequency: I don't know.
HibernationDevice: RESUME=UUID=2bc07935-c4e0-41e8-b74b-38998549e2b6
InstallationMedia: Xubuntu 10.04 "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 04f2:b057 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-27-generic root=UUID=8b08f315-cf38-4d27-8426-2c4edbf63738 ro quiet splash
ProcEnviron:
 LANG=it_IT.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-27.49-generic 2.6.32.26+drm33.12
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: No
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid kconfig regression-release needs-upstream-testing
Uname: Linux 2.6.32-27-generic i686
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 02/29/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.31
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.31:bd02/29/2008:svnHewlett-Packard:pnCompaqPresarioC700NotebookPC:pvrF.31:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.version: F.31
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
cristian (cristiancozzolino) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect BUGNUMBER

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

affects: gdm (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
cristian (cristiancozzolino) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
cristian (cristiancozzolino) wrote : AplayDevices.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : BootDmesg.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : CurrentDmesg.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : IwConfig.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : Lspci.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : PciMultimedia.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : ProcInterrupts.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : ProcModules.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : UdevDb.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : UdevLog.txt

apport information

Revision history for this message
cristian (cristiancozzolino) wrote : WifiSyslog.txt

apport information

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Incomplete → Confirmed
Revision history for this message
Michael Mercier (mickours) wrote :

I have the same bug on an ASUS K50IE
The touchpad works again after I plugged my usb mouse or when I deactivate then activate the touchpad with Touchpad-Indicator 0.6.4.
I tried to add to the kernel option i8042.nopnp like in the french documentation
http://doc.ubuntu-fr.org/touchpad#le_pave_tactile_ne_fonctionne_plus
It doesn't work either.

Revision history for this message
penalvch (penalvch) wrote :

cristian, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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