Empathy receives messages twice from the msn protocol

[Sam Thomas]

Binary package hint: empathy

After a while, messages on the MSN protocol start being received twice.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Thu Oct 7 17:31:03 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928.2)
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Sam Thomas (sensiblefoxes)]

Nope, it literally just happens on odd occasions. I'm not sure what's causing it or anything like that.

[Omer Akram (om26er)]

can you attach a screenshot bug 642894 might be related

[Tory (tory-andrew-law)]

I'm having the same issue. Restarting the message window fixes the issue temporarily

[Tory (tory-andrew-law)]

Ubuntu 10.10 as well

[Daniel Añez Scott (danielscott171)]

Affecting me as well, it just happens after a while. I've just noticed it happening with the msn protocol but I don't have much contacts in other protocols to test. Here are 2 screenshots:
http://yfrog.com/0vpantallazo01j
http://yfrog.com/e6pantallazo02j

[Omer Akram (om26er)]

if the issue is still happening with ubuntu-10.10 then telepathy-butterfly logs from the time when the problem actually happens would be really useful. you can get those logs from Help>Debug and in the drop down menu select butterfly and save

[Omer Akram (om26er)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.