X crashes opening (specific) ppt in openoffice

Bug #656043 reported by richard j hall
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

After opening a ppt in openoffice 3.2, X dies. Then X restarts and i see the login prompt.
Xorg.0.log.old should be attached (shows segfault)
Desktop effects are on.
Intel 965GM card in Lenovo laptop

---
Backtrace:
[ 336.342] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80e82fb]
[ 336.342] 1: /usr/bin/X (0x8048000+0x5da8d) [0x80a5a8d]
[ 336.342] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0x4ae40c]
[ 336.342] 3: /usr/lib/xorg/modules/drivers/intel_drv.so (0x281000+0x35bd5) [0x2b6bd5]
[ 336.342] 4: /usr/bin/X (CompositeTrapezoids+0xa8) [0x8116818]
[ 336.342] 5: /usr/bin/X (0x8048000+0xd5cda) [0x811dcda]
[ 336.343] 6: /usr/bin/X (0x8048000+0xd0293) [0x8118293]
[ 336.343] 7: /usr/bin/X (0x8048000+0x26087) [0x806e087]
[ 336.343] 8: /usr/bin/X (0x8048000+0x1a5ba) [0x80625ba]
[ 336.343] 9: /lib/libc.so.6 (__libc_start_main+0xe7) [0x6c8ce7]
[ 336.343] 10: /usr/bin/X (0x8048000+0x1a191) [0x8062191]
[ 336.343] Segmentation fault at address 0x1f
[ 336.343]
Caught signal 11 (Segmentation fault). Server aborting
[ 336.343]
Please consult the The X.Org Foundation support
  at http://wiki.x.org
---

Description: Ubuntu maverick (development branch)
Release: 10.10

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-video-intel 2:2.12.0-1ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
DRM.card0.DVI.D.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrBXQU0NaMyURAQOALx547o8wo1VJmCcUUFSlSwBxT4GAAQEBAQEBAQEBAQEBfC6QoGAaHkAwIDYA2SgRAAAaAAAA/wBLVTMxMTc5QTNaQ1MKAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABERUxMIEUyMjhXRlAKAE0=
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: Off
 modes: 1440x900
 edid-base64: AP///////wAwrjNAAAAAAAAPAQOAHhN46s11kVVPiyYhUFQAAAABAQEBAQEBAQEBAQEBAQEBsCegYFGELTAwIDYAL74QAAAZ1R+gQFGEGjAwIDYAL74QAAAZAAAADwCQCjKQCigUAQBMo0JEAAAA/gBMVE4xNDFXRC1MMDUKADI=
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrBRARzFVQQgQAQMOJh547t6Vo1RMmSYPUFSlSwBxT4GAAQEBAQEBAQEBAQEBMCoAmFEAKkAwcBMAeC0RAAAeAAAA/wBEQzMyMzYyS0FVMUcKAAAA/ABERUxMIDE5MDdGUAogAAAA/QA4TB5RDgAKICAgICAgAHw=
Date: Wed Oct 6 16:06:10 2010
DkmsStatus:
 vboxnetadp, 3.2.8, 2.6.35-22-generic, i686: installed
 vboxnetflt, 3.2.8, 2.6.35-22-generic, i686: installed
 vboxdrv, 3.2.8, 2.6.35-22-generic, i686: installed
 virtualbox-ose, 3.2.8, 2.6.32-25-generic, i686: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
 virtualbox-ose, 3.2.8, 2.6.35-22-generic, i686: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
MachineType: LENOVO 7661D28
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=ef7b6c22-19a0-4be3-a48d-9bfdb1863c13 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-intel
dmi.bios.date: 05/11/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 7LETC6WW (2.26 )
dmi.board.name: 7661D28
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7LETC6WW(2.26):bd05/11/2009:svnLENOVO:pn7661D28:pvrThinkPadT61:rvnLENOVO:rn7661D28:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 7661D28
dmi.product.version: ThinkPad T61
dmi.sys.vendor: LENOVO
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-22-generic

Revision history for this message
richard j hall (ubuntubugs-richardjhall) wrote :
Revision history for this message
Robert Hooker (sarvatt) wrote :

Can you provide the ppt by any chance? I can't reproduce this with anything I've tried so far.

description: updated
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
richard j hall (ubuntubugs-richardjhall) wrote :

yes, but i'd rather not just post it publicly. I did try removing slides until it got small, yet still caused the crash. I got it down to ~6 slides, but it's a little painful trying to figure out which slide(s) cause the crash. Can i email it to you (and hope you won't post it :))?

thx

bugbot (bugbot)
tags: added: crash
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Heiko Scheit (h-scheit) wrote :

I have exactly the same problem. I try to open a pptx file X crashes. In the file Xorg.0.log.old you can find:

Backtrace:
[ 45.654] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80ef31b]
[ 45.654] 1: /usr/bin/X (0x8048000+0x5d00d) [0x80a500d]
[ 45.654] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0xb77cb40c]
[ 45.654] 3: /usr/lib/xorg/modules/drivers/intel_drv.so (0xb7335000+0x35c35) [0xb736ac35]
[ 45.654] 4: /usr/bin/X (CompositeTrapezoids+0xa8) [0x8121528]
[ 45.654] 5: /usr/bin/X (0x8048000+0xd52aa) [0x811d2aa]
[ 45.654] 6: /usr/bin/X (0x8048000+0xcf863) [0x8117863]
[ 45.654] 7: /usr/bin/X (0x8048000+0x26ee7) [0x806eee7]
[ 45.654] 8: /usr/bin/X (0x8048000+0x1a5da) [0x80625da]
[ 45.654] 9: /lib/libc.so.6 (__libc_start_main+0xe7) [0xb74ecce7]
[ 45.654] 10: /usr/bin/X (0x8048000+0x1a1b1) [0x80621b1]
[ 45.654] Segmentation fault at address 0x1f
[ 45.654]
Caught signal 11 (Segmentation fault). Server aborting

> lsb_release -a
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 10.10
Release: 10.10
Codename: maverick

> dpkg -l | grep xserver | grep intel
ii xserver-xorg-video-intel 2:2.12.0-1ubuntu5.1 X.Org X server -- Intel i8xx, i9xx display driver

Revision history for this message
Kim (kimrunar) wrote :

Same problem. With two versions of a .pptx. Libreoffice 3.4. Let me know if you want the .pptx files.

end of Xorg.log.old:

122356.331] (II) XKB: reuse xkmfile /var/lib/xkb/server-7B2BF228C4008E2F9C93CDD8D0E2F7F1BB6016A5.xkm
[122391.384] (II) XKB: generating xkmfile /var/lib/xkb/server-9D20177C90E18C4B8EF8731FCFB3C54774EFC4C9.xkm
[122403.948]
Backtrace:
[122403.948] 0: /usr/bin/X (xorg_backtrace+0x26) [0x460566]
[122403.948] 1: /usr/bin/X (0x400000+0x64b7a) [0x464b7a]
[122403.948] 2: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7f319248c000+0x10060) [0x7f319249c060]
[122403.948] 3: /lib/x86_64-linux-gnu/libc.so.6 (0x7f31913a5000+0x13a4d4) [0x7f31914df4d4]
[122403.948] 4: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f318f5ca000+0x11346) [0x7f318f5db346]
[122403.948] 5: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f318f5ca000+0x12f27) [0x7f318f5dcf27]
[122403.948] 6: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f318f5ca000+0x2f498) [0x7f318f5f9498]
[122403.948] 7: /usr/bin/X (0x400000+0xd8f02) [0x4d8f02]
[122403.948] 8: /usr/bin/X (0x400000+0x2fb89) [0x42fb89]
[122403.948] 9: /usr/bin/X (0x400000+0x232fe) [0x4232fe]
[122403.948] 10: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xed) [0x7f31913c630d]
[122403.948] 11: /usr/bin/X (0x400000+0x235ed) [0x4235ed]
[122403.948] Bus error at address 0x7f3171295000
[122403.948]
Caught signal 7 (Bus error). Server aborting
[122403.948]
Please consult the The X.Org Foundation support
  at http://wiki.x.org
 for help.
[122403.948] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[122403.948]
[122404.016] (II) Power Button: Close
[122404.016] (II) UnloadModule: "evdev"
[122404.016] (II) Unloading evdev
[122404.020] (II) Video Bus: Close
[122404.020] (II) UnloadModule: "evdev"
[122404.020] (II) Unloading evdev
[122404.020] (II) Video Bus: Close
[122404.020] (II) UnloadModule: "evdev"
[122404.020] (II) Unloading evdev
[122404.021] (II) Sleep Button: Close
[122404.021] (II) UnloadModule: "evdev"
[122404.021] (II) Unloading evdev
[122404.021] (II) USB Video Device: Close
[122404.021] (II) UnloadModule: "evdev"
[122404.021] (II) Unloading evdev
[122404.022] (II) Logitech USB Optical Mouse: Close
[122404.022] (II) UnloadModule: "evdev"
[122404.022] (II) Unloading evdev
[122404.024] (II) Asus WMI hotkeys: Close
[122404.024] (II) UnloadModule: "evdev"
[122404.024] (II) Unloading evdev
[122404.024] (II) AT Translated Set 2 keyboard: Close
[122404.024] (II) UnloadModule: "evdev"
[122404.024] (II) Unloading evdev
[122404.027] (II) UnloadModule: "synaptics"
[122404.027] (II) Unloading synaptics
[122404.027] (II) AIGLX: Suspending AIGLX clients for VT switch
[122404.093] ddxSigGiveUp: Closing log

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