Ubuntu
xserver-xorg-video-ati package

[RV350] Crash with desktop effects

Bug #654385 reported by EricDHH on 2010-10-04

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-ati (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

DISTRIB_RELEASE=10.10
DISTRIB_CODENAME=maverick
DISTRIB_DESCRIPTION="Ubuntu maverick (development branch)"
Thinkpad t43, radeon 9600 mobility with radeon driver

After update to maverick rc i cannot login to ubuntu-desktop, this cause a full freeze. The desktop appears solid colored without anything else, the pointer stills locked in the middle of the screen. The fan blows lot of heat, ctrl-alt-del, console keys and powerdown switch are ignored. The failsafe sessions runs well, i removed all start apps but the full desktop session crash every time at login.
Parallel installed netbook-remix run into blinking chess graphic trash with hot blowing fan but there i can reach the consoles to reset gdm.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ubuntu-desktop (not installed)
ProcVersionSignature: Ubuntu 2.6.35-22.33-genusername 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Mon Oct 4 07:35:47 2010
ProcEnviron:
LANGUAGE=de_DE:de:en_GB:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-meta
---
Architecture: i386
DistroRelease: Ubuntu 10.10
GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: IBM 2373L77
Package: xserver-xorg-video-ati 1:6.13.1-1ubuntu5
PackageArchitecture: i386
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-genusername root=UUID=500337c2-bb74-4ebb-8670-f5104edca052 ro scheduler=noop quiet scheduler=noop nomodeset splash
ProcEnviron:
LANGUAGE=de_DE:de:en_GB:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-genusername 2.6.35.4
Tags: ubuntu-une maverick maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout fuse kmem lpadmin plugdev sambashare
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373L77
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373L77:pvrThinkPadT42:rvnIBM:rn2373L77:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373L77
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM
system:
distro: Ubuntu
codename: maverick
architecture: i686
kernel: 2.6.35-22-generic

---
Architecture: i386
DistroRelease: Ubuntu 10.10
DkmsStatus: Error: [Errno 2] No such file or directory
EcryptfsInUse: Yes
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: IBM 2373L77
Package: xserver-xorg-video-ati 1:6.13.99+git20101012.0d1f9fd0-0ubuntu0sarvatt
PackageArchitecture: i386
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-genusername root=UUID=500337c2-bb74-4ebb-8670-f5104edca052 ro scheduler=noop quiet scheduler=noop splash
ProcEnviron:
LANGUAGE=de_DE:de:en_GB:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-genusername 2.6.35.4
Tags: ubuntu-une maverick maverick
Uname: Linux 2.6.35-22-generic i686
UnreportableReason: Dies ist kein echtes Ubuntu-Paket
UserGroups: admin
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373L77
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373L77:pvrThinkPadT42:rvnIBM:rn2373L77:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373L77
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM
system:
distro: Ubuntu
codename: maverick
architecture: i686
kernel: 2.6.35-22-generic

See original description

Tags:

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-04:

Hi,
Can you try adding the

nomodeset

option to the kernel boot line ? To do that hit shift to get the grub menu right after the bios and I think it's hit 'e' to edit the entry.
Now go to the kernel line that ends with quiet splash and edit the line and add nomodeset and then I think it is ctrl-k to boot.

Dave

Changed in ubuntu-meta (Ubuntu):
status:	New → Incomplete

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-05:

eric@calliope:~$ cat /proc/cmdline
BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=500337c2-bb74-4ebb-8670-f5104edca052 ro scheduler=noop quiet scheduler=noop nomodeset splash

No difference, full crash with full desktop, black-white blinking unity with parts of the last used desktop wallpaper. But the secured desktop is working already.

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-05:

What do you mean by 'secured desktop'?
Do you have desktop effects enabled, if so it might be worth trying to disable them.

Dave

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-05:

Moved to X server, seems most likely.

Can you run apport-collect 654385 from that system, it should pick up X logs etc.

affects:

ubuntu-meta (Ubuntu) → xserver-xorg-video-ati (Ubuntu)

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-05:

In gdm i have a "ubuntu-desktop-edition (sicherheitsmodus)" and only this runs clean without services. Desktop effects are switched to "none".

tags:	added: apport-collected
description:	updated

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EricDHH (ericdhh) wrote on 2010-10-05: BootDmesg.txt

BootDmesg.txt Edit (46.5 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: CurrentDmesg.txt

CurrentDmesg.txt Edit (2.2 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: Dependencies.txt

Dependencies.txt Edit (4.2 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: GdmLog.txt

GdmLog.txt Edit (42.7 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: Lspci.txt

#10

Lspci.txt Edit (10.7 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: PciDisplay.txt

#11

PciDisplay.txt Edit (765 bytes, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: ProcCpuinfo.txt

#12

ProcCpuinfo.txt Edit (529 bytes, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (1.2 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: ProcModules.txt

#14

ProcModules.txt Edit (2.2 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: RelatedPackageVersions.txt

#15

RelatedPackageVersions.txt Edit (242 bytes, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: UdevDb.txt

#16

UdevDb.txt Edit (86.9 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: UdevLog.txt

#17

UdevLog.txt Edit (198.5 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: XorgLog.txt

#18

XorgLog.txt Edit (56.1 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-05: Xrandr.txt

#19

Xrandr.txt Edit (5.2 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: glxinfo.txt

#20

glxinfo.txt Edit (5.6 KiB, text/plain)

apport information

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EricDHH (ericdhh) wrote on 2010-10-05: peripherals.txt

#21

peripherals.txt Edit (1.5 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-05: setxkbmap.txt

#22

setxkbmap.txt Edit (233 bytes, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-05: xdpyinfo.txt

#23

xdpyinfo.txt Edit (4.0 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-05: xkbcomp.txt

#24

xkbcomp.txt Edit (57.1 KiB, text/plain)

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Dave Gilbert (ubuntu-treblig) wrote on 2010-10-05: Re: Ubuntu-desktop cause full system crash

#25

Hi Eric,
I'll leave this bug to the Xserver guys now you have all that information.

Thanks for adding the info.

Dave

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-05:

#26

Have some further info bout the bug, i have the radeon rv350 m10 card that cause trouble in the past. But it worked well to 10.04 here, a full rollback will be the last way out.

Same bug appears in: #594493 #583885
I want to try the agmode tip, but no xorg.conf exist on the system now.

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-05:

#27

You can create an xorg.conf and it will use it, it just doesn't normally need it.

Dave

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Incomplete → New

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-06:

#28

Now i understand the difference, the failsafe session use vesa with the xorg.conf.failssafe so the crash did not appear. Created the xorg.conf and use the agpmode 1 i can log into the desktop session, the crash comes a bit later. In full desktop the visual effects was on "normal" that cause the crash. With completely switched off desktop effects the system run stable.
Desktop effects, aka 3d mode like compiz crash the system and displays bogus with unity. The prior radeon driver from 10.04 was okay.

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-10:

#29

Checked unity netbook 10.10 on the thinkpad (radeon m10 9600). The unity desktop appears as solid backpic, but withput crash. When moving the mouse to panel solid white boxes without text appear. Things in the upper invisible panel can be triggered to show their menüs.
The switch symbol upper left, shows up the application icons and other symbols. Switches between correct view and plain backpic.

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-16:

#30

I think Unity uses quite a lot of 3d stuff - so both cases are 3d related. I'll leave this one for the ATI X guys to figure out.

You might like to try using the very latest experimental X packages at https://edge.launchpad.net/~xorg-edgers/+archive/ppa
If they work any better please add a comment here.

Dave

summary:

- Ubuntu-desktop cause full system crash
+ [RV350] Crash with desktop effects

Revision history for this message

Dave Gilbert (ubuntu-treblig) wrote on 2010-10-16:

#31

Marking confirmed since reasonable debug added and seems to be repeatable for reporter with desktop effects.

Changed in xserver-xorg-video-ati (Ubuntu):
status:	New → Confirmed

Revision history for this message

EricDHH (ericdhh) wrote on 2010-10-17: BootDmesg.txt

#32

BootDmesg.txt Edit (47.5 KiB, text/plain)

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description:

updated

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EricDHH (ericdhh) wrote on 2010-10-17: CurrentDmesg.txt

#33

CurrentDmesg.txt Edit (19.1 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: Dependencies.txt

#34

Dependencies.txt Edit (6.0 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: GdmLog.txt

#35

GdmLog.txt Edit (34.1 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: GdmLog1.txt

#36

GdmLog1.txt Edit (35.7 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: GdmLog2.txt

#37

GdmLog2.txt Edit (35.7 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: Lspci.txt

#38

Lspci.txt Edit (10.7 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: PciDisplay.txt

#39

PciDisplay.txt Edit (765 bytes, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: ProcCpuinfo.txt

#40

ProcCpuinfo.txt Edit (529 bytes, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: ProcInterrupts.txt

#41

ProcInterrupts.txt Edit (1.2 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: ProcModules.txt

#42

ProcModules.txt Edit (2.2 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: RelatedPackageVersions.txt

#43

RelatedPackageVersions.txt Edit (360 bytes, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: UdevDb.txt

#44

UdevDb.txt Edit (86.2 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: UdevLog.txt

#45

UdevLog.txt Edit (196.9 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17:

#46

Switched to xorg-etchers, got a black xorg loop and it is not possible to reach the tty's. Will give you a new apport-collect, hope it shows the problems. It's good that apport works over ssh connection.

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EricDHH (ericdhh) wrote on 2010-10-17: XorgConf.txt

#47

XorgConf.txt Edit (5.0 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: XorgLog.txt

#48

XorgLog.txt Edit (37.3 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17: XorgLogOld.txt

#49

XorgLogOld.txt Edit (46.6 KiB, text/plain)

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EricDHH (ericdhh) wrote on 2010-10-17:

#50

8 New packages from the edgers caught, now i have a real crash here. Black screen, no gdm, no X, no tty reachable.

[ 616.888] (II) AIGLX: Screen 0 is not DRI2 capable
[ 616.888] drmOpenDevice: node name is /dev/dri/card0
[ 616.888] drmOpenDevice: open result is 12, (OK)
[ 616.888] drmOpenByBusid: Searching for BusID pci:0000:01:00.0
[ 616.888] drmOpenDevice: node name is /dev/dri/card0
[ 616.888] drmOpenDevice: open result is 12, (OK)
[ 616.888] drmOpenByBusid: drmOpenMinor returns 12
[ 616.888] drmOpenByBusid: Interface 1.4 failed, trying 1.1
[ 616.888] drmOpenByBusid: drmGetBusid reports pci:0000:01:00.0
[ 616.896]
Backtrace:
[ 616.896] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80f50bb]
[ 616.896] 1: /usr/bin/X (0x8048000+0x63a1d) [0x80aba1d]
[ 616.896] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0xaf340c]
[ 616.896] 3: /usr/lib/xorg/modules/extensions/libglx.so (0x2c2000+0x3fff0) [0x301ff0]
[ 616.896] 4: /usr/lib/xorg/modules/extensions/libglx.so (0x2c2000+0x36568) [0x2f8568]
[ 616.896] 5: /usr/bin/X (InitExtensions+0x85) [0x80d8a75]
[ 616.896] 6: /usr/bin/X (0x8048000+0x1a49e) [0x806249e]
[ 616.896] 7: /lib/libc.so.6 (__libc_start_main+0xe7) [0x165ce7]
[ 616.896] 8: /usr/bin/X (0x8048000+0x1a211) [0x8062211]
[ 616.896] Segmentation fault at address (nil)
[ 616.896]
Caught signal 11 (Segmentation fault). Server aborting
[ 616.897]
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 616.897] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 616.897]
[ 617.897] (II) RADEON(0): RADEONRestoreMemMapRegisters() :
[ 617.897] (II) RADEON(0): MC_FB_LOCATION : 0x1fff0000 0xe3ffe000
[ 617.897] (II) RADEON(0): MC_AGP_LOCATION : 0x27ff2000
[ 618.103] finished PLL2
[ 618.153] finished PLL1
[ 618.153] Entering Restore TV
[ 618.153] Restore TV PLL
[ 618.155] Restore TVHV
[ 618.155] Restore TV Restarts
[ 618.155] Restore Timing Tables
[ 618.155] Restore TV standard
[ 618.155] Leaving Restore TV
[ 618.274] ddxSigGiveUp: Closing log

8 New packages from the edgers caught, now i have a real crash here. Black screen, no gdm, no X, no tty reachable.

[   616.888] (II) AIGLX: Screen 0 is not DRI2 capable
[   616.888] drmOpenDevice: node name is /dev/dri/card0
[   616.888] drmOpenDevice: open result is 12, (OK)
[   616.888] drmOpenByBusid: Searching for BusID pci:0000:01:00.0
[   616.888] drmOpenDevice: node name is /dev/dri/card0
[   616.888] drmOpenDevice: open result is 12, (OK)
[   616.888] drmOpenByBusid: drmOpenMinor returns 12
[   616.888] drmOpenByBusid: Interface 1.4 failed, trying 1.1
[   616.888] drmOpenByBusid: drmGetBusid reports pci:0000:01:00.0
[   616.896] 
Backtrace:
[   616.896] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80f50bb]
[   616.896] 1: /usr/bin/X (0x8048000+0x63a1d) [0x80aba1d]
[   616.896] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0xaf340c]
[   616.896] 3: /usr/lib/xorg/modules/extensions/libglx.so (0x2c2000+0x3fff0) [0x301ff0]
[   616.896] 4: /usr/lib/xorg/modules/extensions/libglx.so (0x2c2000+0x36568) [0x2f8568]
[   616.896] 5: /usr/bin/X (InitExtensions+0x85) [0x80d8a75]
[   616.896] 6: /usr/bin/X (0x8048000+0x1a49e) [0x806249e]
[   616.896] 7: /lib/libc.so.6 (__libc_start_main+0xe7) [0x165ce7]
[   616.896] 8: /usr/bin/X (0x8048000+0x1a211) [0x8062211]
[   616.896] Segmentation fault at address (nil)
[   616.896] 
Caught signal 11 (Segmentation fault). Server aborting
[   616.897] 
Please consult the The X.Org Foundation support 
	 at http://wiki.x.org
 for help. 
[   616.897] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[   616.897] 
[   617.897] (II) RADEON(0): RADEONRestoreMemMapRegisters() : 
[   617.897] (II) RADEON(0):   MC_FB_LOCATION   : 0x1fff0000 0xe3ffe000
[   617.897] (II) RADEON(0):   MC_AGP_LOCATION  : 0x27ff2000
[   618.103] finished PLL2
[   618.153] finished PLL1
[   618.153] Entering Restore TV
[   618.153] Restore TV PLL
[   618.155] Restore TVHV
[   618.155] Restore TV Restarts
[   618.155] Restore Timing Tables
[   618.155] Restore TV standard
[   618.155] Leaving Restore TV
[   618.274]  ddxSigGiveUp: Closing log

Revision history for this message

EricDHH (ericdhh) wrote on 2010-11-18:

#51

Booted a natty netbook iso from today, i comes to desktop without a crash. There seems to be urgent changes that will help.

bugbot (bugbot) on 2010-11-23

tags:	added: crash
tags:	added: compiz

Revision history for this message

penalvch (penalvch) wrote on 2014-01-08:

#52

EricDHH, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/654385/comments/51 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Confirmed → Invalid

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[RV350] Crash with desktop effects

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