[Maverick] Empathy cannot connect to GMail account

[Tesselode]

Binary package hint: empathy

It shows a red box that says "network error." I can connect to my GMail account just fine in 10.04.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Sun Oct 3 18:48:05 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: empathy

[Omer Akram (om26er)]

thanks for taking time to report this bug and helping to make ubuntu better. this particular bug has been fixed in empthy 2.32.0-0ubuntu2 and it seems you are using empathy 2.32.0-0ubuntu1 please update your system and create gtalk account again.

[nachokb (nachokb)]

Still affecting me on Maverick final -- attached logs from empathy, showing things like this:

> mcd-DEBUG: 11/23/2010 14:34:43.772450: proxy_destroyed: Channel proxy invalidated: tp_dbus_errors_quark 8: Channel was closed
> ...
> mcd-DEBUG: 11/23/2010 14:34:43.781779: mcd_connection_invalidated_cb: Proxy destroyed (wocky-xmpp-reader-error (#1): Namespace prefix xmlns on server is not defined)!

nachokb

[Omer Akram (om26er)]

please attach telepathy-gabble logs instead of mission control so that we could send the issue to gnome.

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.

[dave_t_uk (davet2001)]

Yep, same thing for me. I have never been able to log into my google account I just get 'authentication falied', within 1second of starting login attempt. I don't have an @gmail.com account. My google sign-in ID is another email address, but that is how my google account is set up, and I log into iGoogle that way successfully.

Happy to provide whatever log files, but please give some idea of how to get 'telepathy-gabble' logs....

locate gabble | grep log
locate telepathy | grep log

Don't show me any files that i can read. Googling around telepathy-logger suggests it's a whole api and associated gubbins. All sounds marvelous and structured, and just like a computer scientist would like. But how do I actually get at something where I can, you know, read the logs?

I'm using empathy 2.32.1

<rant>
I followed these instructions

http://www.ubuntugeek.com/howto-setup-voice-chat-with-google-talk-user-using-empathy.html

But now every time I do 'sudo apt-get updates' I get this error:

W: GPG error: http://ppa.launchpad.net maverick Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 638ABCA0FA3A1271

Great. So yet again I've trawled the web and copied and pasted some forum posts into system files, wasted an hour until I got fed up with the cryptic errors, and it still doesn't work. :(
</rant>

[Zolin (zola-garcia)]

I'm being affected by this bug too, I-m getting the same errors:

mcd_connection_invalidated_cb: Proxy destroyed (wocky-xmpp-reader-error (#1): Namespace prefix xmlns on server is not defined
)!

I'm attaching the logs from the gable:, please let me know if there is additional information that I can help to gather

Thanks

Zola

[Bilal Shahid (s9iper1)]

so,
in which version on empathy you are getting it ?
are you still affected by it ?

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]