Does not connect to GTalk on wireless/mobile network

[Owais Lone]

Binary package hint: empathy

Empathy is unable to connect to google talk whenever on a wireless (Wifi/Mobile Broadband) connection. Works just fine for Ethernet.

Use empathy on ethernet and it works fine. Plug out the ethernet wire and connect using a mobile broadband connection or wifi, google talk starts showing network error.

I've encountered this problem on at least 3 laptops with 3 different wifi connections.

Distro: Ubuntu 10.10
Empathy v2.32.0

[Attila István Nagy (nagy-attila)]

This bug seems to affect me as well.

A workaround: use Jabber and specify talk.google.com as the server.

[Owais Lone (loneowais)]

I can't connect using jabber either.

[Attila István Nagy (nagy-attila)]

Owais Lone, did you specify the server? It is "talk.google.com". Port number is either 5222 or 5223, try both. Also, make sure SSL/TLS is enabled.

[Omer Akram (om26er)]

install dconf-tools from terminal, then type dconf-editor there in apps/empathy untick 'use-conn' check if that might help.

are you not able to connect to any protocol from wireless internet? in that case can you please attach empathy logs from Help>debug there select empathy(if its not already selected) and click save and attach the logs file here.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]