Authentication Hangs (no progress indication)

[Ken Pratt]

Binary package hint: software-center

The Authenticate dialog hangs for a long time with no indication that anything is happening. The dialog is misleading as it pops up after I have entered my password but states, "To install or remove software, you need to authenticate." Entering my password authenticates my identity. So, I have already authenticated... Screenshot attached.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: software-center 3.0.4
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sat Oct 2 10:27:51 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: software-center

[Rüdiger Kupper (ruediger.kupper)]

I confirm this problem. But it's not restricted to update manager, The same problem occurs with gnome-screensaver. (After authentication, the screen is not being unlocked. The dialog reports "checking" forever.)

[Jonatan Riber Andersen (jonatan-natanoj)]

I get the same problem with the x86 netbook edition (installed with wubi). I cannot install programs or update installed programs. only installing software that are not .deb files works for me... Once I type the password I get the same dialog as the one posted before, and if I just wait it will disappear but the software does not start installing or updating! Nothing happens if I click the "authenticate button", and if I close the window the software might start updating but it fails in the end of the process as I guess it is not actually authenticated...

I do however not have the issue related to the unlocking of the screensaver as mentioned in the former post.

As long as this is an issue I really cannot use ubuntu.

[Jonatan Riber Andersen (jonatan-natanoj)]

apparently I also get a similar issue when trying to change repositories for software

[Kiwinote (kiwinote)]

Hi! Thanks for your bug report. The bug you describe has been reported by someone else, so I will mark this bug as a duplicate of the other one. Please continue to report any bugs you may find in software-center. Thanks again for your help!