Restricted video driver for Samsung Q330 / Nvidia does not work in Maverick

Bug #653602 reported by Kalle Tuulos
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I installed Maverick (29-Sep-2010 version) to Samsung Q330 laptop using 32-bit alternate installation CD. The computer has 4 gigabytes of memory and it is capable of running 64 bit software.

When I started the system for the first time after installation and entered my credentials to login screen, a clean desktop appeared nicely. After couple of minutes, I got a pop-up window in the taskbar telling that restricted drivers are available.

Drivers were available for some wireless driver (can't remember and can't verify as I can't get to graphical UI any more) and Nvidia video driver. I activated both of them and the system instructed me to reboot in order to finish the installation.

After rebooting, system was not able any more to open graphical UI.

I will give more details after I have re-installed the system, meanwhile I just enter the error report as it is.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ktt 1672 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc900000 irq 47'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,144dc557,00100100 HDA:80862804,80860101,00100000'
   Controls : 19
   Simple ctrls : 9
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=b84145fb-b796-42c8-a15f-ffc8feb266d4
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. Q330
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=910913f7-48a2-456b-a18c-4283f6e171b6 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-graphics regression-potential needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups:

dmi.bios.date: 07/08/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 03UU.M002.20100708.WZW
dmi.board.asset.tag: Tag 12345
dmi.board.name: Q330
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr03UU.M002.20100708.WZW:bd07/08/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnQ330:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnQ330:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: Q330
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

---
Architecture: i386
DRM.card0.VGA.2:
 status: connected
 enabled: disabled
 dpms: On
 modes: 1024x768 800x600 800x600 848x480 640x480
 edid-base64:
DRM.card1.DisplayPort.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card1.HDMI_Type_A.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card1.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768
 edid-base64: AP///////wBMo1UzAAAAAAAUAQOAHRB4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEBbBtWhlAADDAwICUAJaUQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gBMVE4xMzNBVDE3MDAwAIA=
DRM.card1.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DistroRelease: Ubuntu 10.10
DkmsStatus: bcmwl, 5.60.48.36+bdcom, 2.6.35-22-generic, i686: installed
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. Q330
NonfreeKernelModules: wl
Package: xserver-xorg-video-nouveau 1:0.0.16+git20100805+b96170a-0ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=910913f7-48a2-456b-a18c-4283f6e171b6 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Tags: maverick maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/08/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 03UU.M002.20100708.WZW
dmi.board.asset.tag: Tag 12345
dmi.board.name: Q330
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr03UU.M002.20100708.WZW:bd07/08/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnQ330:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnQ330:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: Q330
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-22-generic

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. While we appreciate the difficulties you are facing, it would appear that the CD image (ISO file) you downloaded could be corrupt. There is an easy way to verify the integrity of the Ubuntu ISO files you download. Could you please visit https://help.ubuntu.com/community/HowToMD5SUM follow the instructions and report back as to whether or not the MD5SUM verified? Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote :

MD5SUM check was executed for the ISO file, it passed OK.

I also executed the integrity check ("check disk for defects") on the alternate disk boot main menu, it also passed OK.

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote :

Here is more information about the device:

---8<---8<---
$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
02:00.0 VGA compatible controller: nVidia Corporation GT218 [GeForce 310M] (rev a2)
03:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g LP-PHY (rev 01)
07:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
---8<---8<---

--> display adapter is nVidia GT218 [GeForce 310M] (rev a2)

The "Additional drivers" selection proposes me to select following driver:

NVIDIA accelerated graphics driver (version current) [Recommended]

The test in "additional drivers" info box is as follows:
---8<---8<---
3D-accelerated proprietary graphics driver for NVIDIA cards.

This driver is required to fully utilise the 3D potential of NVIDIA graphics cards,
as well as provide 2D acceleration of newer cards.

If you wish to enable desktop effects, this driver is required.

If this driver is not enabled, you will not be able to enable desktop effects and
will not be able to run software that requires 3D acceleration, such as some
games.
---8<---8<---

Please tell me, what more information is needed?

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote :

lspci -v , video adapter part:

02:00.0 VGA compatible controller: nVidia Corporation GT218 [GeForce 310M] (rev a2) (prog-if 00 [VGA controller])
        Subsystem: Samsung Electronics Co Ltd Device c557
        Flags: bus master, fast devsel, latency 0, IRQ 16
        Memory at bc000000 (32-bit, non-prefetchable) [size=16M]
        Memory at c0000000 (64-bit, prefetchable) [size=256M]
        Memory at be000000 (64-bit, prefetchable) [size=32M]
        I/O ports at 2000 [size=128]
        Expansion ROM at bd000000 [disabled] [size=512K]
        Capabilities: <access denied>
        Kernel driver in use: nouveau
        Kernel modules: nouveau, nvidiafb

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : AlsaDevices.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : AplayDevices.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : BootDmesg.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : Card0.Codecs.codec.3.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : CurrentDmesg.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : IwConfig.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Lspci.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Lsusb.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : PciMultimedia.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcCpuinfo.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcInterrupts.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcModules.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : UdevDb.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : UdevLog.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : WifiSyslog.txt

apport information

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Skipping EDID probe due to cached edid
[ 44.695020] Skipping EDID probe due to cached edid
[ 44.727903] Skipping EDID probe due to cached edid
[ 44.760873] Skipping EDID probe due to cached edid
[ 44.799085] Skipping EDID probe due to cached edid
[ 48.409474] Skipping EDID probe due to cached edid
[ 50.633265] Skipping EDID probe due to cached edid

Can you please run in a terminal
apport-collect -p xserver-xorg-video-nouveau 653602

affects: ubuntu → xserver-xorg-video-nouveau (Ubuntu)
Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : BootDmesg.txt

apport information

description: updated
Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote : Dependencies.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : GdmLog.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : GdmLog1.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : GdmLog2.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Lspci.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Lsusb.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : PciDisplay.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcCpuinfo.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcInterrupts.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : ProcModules.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : RelatedPackageVersions.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : UdevDb.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : UdevLog.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : XorgLog.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : XorgLogOld.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : Xrandr.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : peripherals.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : setxkbmap.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : xdpyinfo.txt

apport information

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Kalle Tuulos (kalle-tuulos) wrote : xkbcomp.txt

apport information

Changed in xserver-xorg-video-nouveau (Ubuntu):
status: Incomplete → New
Revision history for this message
Alice Hung (nzdarkchoc) wrote :

I'm on 64-bit Ubuntu Lucid and I am experienced the same problem (i.e. cannot turn on 3D acceleration). I've tried installing the latest driver from NVIDIA 256.53, but experienced blank screen on startup, need to go back to the default driver. thanks.

affects: xserver-xorg-video-nouveau (Ubuntu) → nvidia-graphics-drivers (Ubuntu)
tags: added: lucid maverick
Revision history for this message
J Stobbe (mjacobsz) wrote :

Same problem, with same specifications as Kalle Tuulos, but the 64bit version of Maverick instead

Changed in nvidia-graphics-drivers (Ubuntu):
status: New → Confirmed
tags: removed: lucid
Gursimran singh (simar)
Changed in nvidia-graphics-drivers (Ubuntu):
importance: Undecided → Low
tags: added: lucid
Revision history for this message
PeterBocz@GS (pbocz) wrote :

Same problem on 32bit Maverick.

Revision history for this message
Giovanni Saponaro (giovanni-saponaro) wrote :

Same problem, 64bit Maverick.

Revision history for this message
dino99 (9d9) wrote :

That version is no more supported; please open a new bug report if the actual archive found version also has the same issue.

Changed in nvidia-graphics-drivers (Ubuntu):
status: Confirmed → Invalid
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