upgrade to maverick interrupted due to overlapping dialog box

[Andrea Denzler]

- Fresh install of Ubuntu 10.04 LTS 64 bit.
- Hardware VMWare (i.e. no OpenGL support) with VMWare tools installed.
- Open System->Appearance and try to enable Visual Effects->Extra. You will get a error message "Desktop effects could not be enabled". This is correct since there is no OpenGL support.
- Run upgrade to 10.10 beta using "update-manager -d".
- When the "Installing the upgrade" process has to open the dialog box about "Configuring Grub.." it will not be shown in the foreground. It was not possible to move the window (Alt+F7 + keyboard not working). I was unable to press the button in the "Configuring Grub-p..." dialog to continue the upgrade. I was only able to click the check box. Clearly the Window Manager got broken in that session. I had to interrupt the upgrade process and so after the restart the system went in an unstable state / no login was possible.

Idea...
- Before starting the Distribution upgrade (after downloading all the required packages) request a system reboot and don't allow other programs to be run at the same time during the "Installing the upgrade..".

[Book 'em Dano (heymrdjd)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance.

[Eduard Hasenleithner (eduard-hasenleithner)]

I had the same problem at upgrading to maverick. Please find attached my log files.

[Eduard Hasenleithner (eduard-hasenleithner)]

One additional note: Some time before the system upgrade I did a minor modification to the grub configuration. Apparently, the update process wants to ask which version of the configuration to install. But due to some unknown reason, the window manager is not useable at that time.

[Andrea Denzler (andreaplanet)]

Note: I wasn't able to reproduce the problem after doing first a full update of 10.04 LTS and THEN a distribution upgrade to 10.10 today 13 October. But without a full update before upgrading then I can reproduce it...

[Phillip Susi (psusi)]

Does this still happen with Maverick final?

[Tim Davies (daviestim)]

Yes, it does. Happened to me with smb.conf being modified. Uploaded history.log