Copy, paste, delete and other are disabled

Bug #641177 reported by Blue112
40
This bug affects 7 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: nautilus

Sometime, options copy, paste, delete and others are disabled, when I still have a the read and write permission. I have to close nautilus and to start it again. Ctrl + C or other shortcut doesn't work either when that bug happens.
I think it's releate with sftp feature, but I can't confirm that.

Ubuntu 10.04
Happens in Nautilus 2.30.1

Revision history for this message
21M (21m-deactivatedaccount) wrote :

This has been happening to me too occasionally for a pretty long time now. Suddenly, the following commands/submenus become disabled (greyed out), both in Edit and context menus:

 • Cut (Ctrl+X stops working)
 • Copy (Ctrl+C stops working)
 • Paste (Ctrl+V stops working)
 • Select All (Ctrl+A keeps working)
 • Select Items Matching… (Ctrl+S stops working)
 • Invert Selection (Shift+Ctrl+I stops working)
 • Duplicate
 • Make Links (Ctrl+M stops working)
 • Rename… (F2 stops working)
 • Copy to
 • Move to
 • Move to Trash (Del and Delete keep working)
 • Delete (Shift+Del and Shift+Delete stop working)

The above operations which can be done via the mouse, without menus, are still available that way though (e.g. drag & drop, Shift+drag & drop, Ctrl+drag & drop). Keyboard selection also works as usual (e.g. Shift+arrows, Ctrl+arrows, Ctrl+Space).

As far as I can tell, it happens randomly after Nautilus has been open for hours. Restarting Nautilus temporarily gets rid of the issue, which can be a real pain when I'm working with two panes (pun unintended), several tabs, and lots of expanded folders.

Hope this will be fixed soon. Thanks.

Revision history for this message
21M (21m-deactivatedaccount) wrote :

Forgot to mention:

 • Ubuntu 10.10
 • Linux 2.6.35-28-generic
 • GNOME 2.32.0
 • Nautilus 2.32.0

Revision history for this message
kurt belgrave (trinikrono) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 641177

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in nautilus (Ubuntu):
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Changed in nautilus (Ubuntu):
importance: Undecided → Low
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in nautilus (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Thomas Becker (t-becker) wrote :

I'm having the same problem. Adding my debug information now.

Changed in nautilus (Ubuntu):
status: Invalid → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Thomas Becker (t-becker) wrote : apport information

Architecture: amd64
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
NonfreeKernelModules: fglrx
Package: nautilus 1:2.32.2.1-0ubuntu13
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=de_DE:en
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Tags: natty
Uname: Linux 2.6.38-11-generic x86_64
UpgradeStatus: Upgraded to natty on 2011-05-03 (173 days ago)
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video www-data

tags: added: apport-collected natty
Revision history for this message
Thomas Becker (t-becker) wrote : Dependencies.txt

apport information

Revision history for this message
Thomas Becker (t-becker) wrote : GConfNonDefault.txt

apport information

Revision history for this message
Thomas Becker (t-becker) wrote : usr_lib_nautilus.txt

apport information

Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you bug you should open a new bug rather than reopen a closed one

Changed in nautilus (Ubuntu):
status: Confirmed → Invalid
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