choosing netbook for login session results in a blank white screen

Bug #638725 reported by Clint Byrum
64
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Unity
Fix Released
Undecided
Unassigned
mesa (Ubuntu)
Fix Released
Critical
Bryce Harrington
unity (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: unity

I installed from the 10.10 beta netbook iso, and then used 'apt-get update && apt-get dist-upgrade' to get the latest updates.

I do not believe this is a duplicate of bug #579683, because I am running the latest version of unity and mutter

$ apt-cache policy mutter
mutter:
  Installed: 2.31.5-0ubuntu6
  Candidate: 2.31.5-0ubuntu6
  Version table:
 *** 2.31.5-0ubuntu6 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

$ apt-cache policy unity
unity:
  Installed: 0.2.38-0ubuntu1
  Candidate: 0.2.38-0ubuntu1
  Version table:
 *** 0.2.38-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: unity 0.2.38-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-21.31-generic 2.6.35.4
Uname: Linux 2.6.35-21-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Wed Sep 15 01:00:26 2010
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Beta i386 (20100902.1)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: unity
---
Architecture: i386
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x600
 edid-base64: AP///////wBMo0FUAAAAAAATAQOQFg14CoWVmVdPjyYhUFQAAAABAQEBAQEBAQEBAQEBAQEBBhgAuEFYZCAwIDYA330AAAAaBhgAuEFYZCAwIDYA330AAAAaAAAA/gAyNllXMoAxMDFOVAogAAAAAAAMEBcbNmmp/wEBCiAgAG4=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DistroRelease: Ubuntu 10.10
DkmsStatus:
 bcmwl, 5.60.48.36+bdcom, 2.6.35-19-generic, i686: installed
 bcmwl, 5.60.48.36+bdcom, 2.6.35-21-generic, i686: installed
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Beta i386 (20100902.1)
MachineType: Dell Inc. Inspiron 1012
NonfreeKernelModules: wl
Package: unity 0.2.38-0ubuntu1
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-21-generic root=UUID=f0361eab-f3d8-4f24-8938-6529c453f7c3 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-21.31-generic 2.6.35.4
Tags: maverick ubuntu-une maverick maverick ubuntu-une
Uname: Linux 2.6.35-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/06/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0P9MDV
dmi.board.vendor: Dell Inc.
dmi.board.version: A04
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A04
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd12/06/2009:svnDellInc.:pnInspiron1012:pvrA04:rvnDellInc.:rn0P9MDV:rvrA04:cvnDellInc.:ct8:cvrA04:
dmi.product.name: Inspiron 1012
dmi.product.version: A04
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-21-generic

Related branches

Revision history for this message
Clint Byrum (clint-fewbar) wrote :
Revision history for this message
Duncan McGreggor (oubiwann) wrote :

Clint, and anyone else who has this problem, have you see Vish's comment on bug #608361?
  https://bugs.edge.launchpad.net/ubuntu/+source/unity/+bug/608361/comments/8

He recommends doing this from the command line:
  $ ubuntu-bug xserver-xorg-video-<driver>

where <driver> would correspond to the graphics card your system has.

Once you've done that, you need to "also affects" Unity. You can then mark this bug as a duplicate of that one (so that folks are pointed in the right direction when they come here).

Thanks!

Revision history for this message
Vish (vish) wrote :

Can you please run apport-collect 638725 to attach your logs to this bug?

Changed in mesa (Ubuntu):
importance: Undecided → Critical
status: New → Incomplete
Revision history for this message
Clint Byrum (clint-fewbar) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Clint Byrum (clint-fewbar) wrote : CurrentDmesg.txt

apport information

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Clint Byrum (clint-fewbar) wrote : Dependencies.txt

apport information

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Clint Byrum (clint-fewbar) wrote : GdmLog.txt

apport information

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Clint Byrum (clint-fewbar) wrote : GdmLog1.txt

apport information

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Clint Byrum (clint-fewbar) wrote : GdmLog2.txt

apport information

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Clint Byrum (clint-fewbar) wrote : Lspci.txt

apport information

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Clint Byrum (clint-fewbar) wrote : Lsusb.txt

apport information

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Clint Byrum (clint-fewbar) wrote : PciDisplay.txt

apport information

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Clint Byrum (clint-fewbar) wrote : ProcCpuinfo.txt

apport information

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Clint Byrum (clint-fewbar) wrote : ProcInterrupts.txt

apport information

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Clint Byrum (clint-fewbar) wrote : ProcModules.txt

apport information

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Clint Byrum (clint-fewbar) wrote : RelatedPackageVersions.txt

apport information

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Clint Byrum (clint-fewbar) wrote : UdevDb.txt

apport information

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Clint Byrum (clint-fewbar) wrote : UdevLog.txt

apport information

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Clint Byrum (clint-fewbar) wrote : XorgLog.txt

apport information

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Clint Byrum (clint-fewbar) wrote : XorgLogOld.txt

apport information

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Clint Byrum (clint-fewbar) wrote : Xrandr.txt

apport information

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Clint Byrum (clint-fewbar) wrote : peripherals.txt

apport information

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Clint Byrum (clint-fewbar) wrote : setxkbmap.txt

apport information

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Clint Byrum (clint-fewbar) wrote : xdpyinfo.txt

apport information

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Clint Byrum (clint-fewbar) wrote : xkbcomp.txt

apport information

Revision history for this message
Clint Byrum (clint-fewbar) wrote :

Ok, apport collected, and I opened bug #639685 against the video driver as well.

Revision history for this message
David Barth (dbarth) wrote :

It's most probably due to this mesa bug: https://bugs.edge.launchpad.net/ubuntu/+source/mesa/+bug/638725
Feel free to re-open if the upcoming mesa fix doesn't solve the problem.

Changed in unity (Ubuntu):
status: New → Invalid
Revision history for this message
Erlan Sergaziev (sergeant) wrote :

David,

Please be careful while invalidating bugs as you've just looped yourself and closed the last of the duplicate bugs.
This bug should stay and it is critical.
Also, I think marking a bug duplicate would be better than invalidating.

Thanks and best regards, Erlan

Changed in unity (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
papukaija (papukaija) wrote :

@David: Your link points to this same bug page...

Revision history for this message
Bryce Harrington (bryce) wrote :

Fixed in mesa_7.9~git20100909-0ubuntu2. Please confirm.

Changed in mesa (Ubuntu):
assignee: nobody → Bryce Harrington (bryceharrington)
status: Incomplete → Fix Released
Revision history for this message
Mikkel Kamstrup Erlandsen (kamstrup) wrote :

Works well here with mesa_7.9~git20100909-0ubuntu2

Revision history for this message
Clint Byrum (clint-fewbar) wrote :

Applied system updates, saw that version of mesa libs fly by, restarted, unity now works fine. Well done! :)

Revision history for this message
Erlan Sergaziev (sergeant) wrote :

Confirming that the bug is fixed now.

Changed in unity (Ubuntu):
status: Confirmed → Fix Released
Changed in unity:
status: New → Fix Released
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