sata_sil no longer detects sata hard disk

Bug #636435 reported by Geek87
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Linux
Fix Released
High
linux (Ubuntu)
Fix Released
Undecided
Unassigned
Nominated for Maverick by Geek87

Bug Description

Hi!

I own an A7N8X-E Deluxe motherboard with an integrated Silicon Image SATA controller, the SiI 3112, and Ubuntu doesn't boot any more since I've migrated to Maverick. The boot process hangs just after GRUB step saying "Gave up waiting for root device".

I've tried to boot on a live USB (today daily live image) and my hard disk doesn't show up in Nautilus nor in the /dev directory.

Ask me for more information.

Bye!
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'nForce2'/'NVidia nForce2 with ALC650F at irq 20'
   Mixer name : 'Realtek ALC650F'
   Components : 'AC97a:414c4723'
   Controls : 50
   Simple ctrls : 33
Card1.Amixer.info:
 Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10'
   Mixer name : ''
   Components : ''
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

DistroRelease: Ubuntu 10.10
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 eth1 no wireless extensions.
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100919)
MachineType: ASUSTeK Computer INC. A7N8X-E
Package: linux (not installed)
ProcCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.32-generic 2.6.35.4
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-config regression-potential needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/12/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A7N8X-E Deluxe ACPI BIOS Rev 1013
dmi.board.name: A7N8X-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 2.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufactture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA7N8X-EDeluxeACPIBIOSRev1013:bd11/12/2004:svnASUSTeKComputerINC.:pnA7N8X-E:pvrREV2.xx:rvnASUSTeKComputerINC.:rnA7N8X-E:rvrREV2.xx:cvnChassisManufactture:ct3:cvrChassisVersion:
dmi.product.name: A7N8X-E
dmi.product.version: REV 2.xx
dmi.sys.vendor: ASUSTeK Computer INC.

Geek87 (geek87)
description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

hello
if your disk showed typing
sudo fdisk -l
you can try to restore grub from liveCD
https://help.ubuntu.com/community/Grub2#Reinstalling from LiveCD using method 3
Fabio

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Geek87 (geek87) wrote :

I've already tried to restore GRUB using a live CD of Lucid, I've tried to chroot to my system partition (after binding /dev, /proc and /sys) to reinstall the kernel but nothing worked. With a live CD of Maverick my hard disk doesn't show up in Gparted and it doesn't even show up in the /dev directory.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

The disk is listed in fdiskl -l ?

Revision history for this message
Geek87 (geek87) wrote :

No. The disk isn't present anywhere: not in gparted, not in the disk utility, not in the /dev directory, nowhere… But the disk works as GRUB succeeds to load.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
The grub screen with the choises appear regularry?
If Yes, can you try this?
http://ubuntuforums.org/showthread.php?t=1399810

Revision history for this message
Geek87 (geek87) wrote :

Hello,

The GRUB screen appears every time. I've already tried to replace the line root=UUID=XXXX by root=/dev/sda but it hasn't solved the problem. The system stopped booting, told me the error message and gave me a busybox shell where I've seen that my hard disk drive wasn't present under the /dev directory.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Geek87
The partition table is corrupted.
You can try to restore it follwing this guide
https://help.ubuntu.com/community/DataRecovery
Good luck
Fabio

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Partition table corrupted

Changed in ubuntu:
status: Incomplete → Invalid
Revision history for this message
Geek87 (geek87) wrote :

Sorry, I'm not sure you understand my problem: not only the partition can't be seen anywhere but the disk itself can't be seen. In addition when I boot a live CD of Lucid Lynx I've no problem the disk is here and all the partitions are present too.

Revision history for this message
Lolopro (lolopro) wrote :

I confirm that in Maverick SATA disks are not seen anymore with SATA SIL 3112.

The SIL 3112 is correctly identified, but drive(s) attached are not shown.

It works well on Lucid, as i've reinstalled it from LiveCD.

tags: added: regression-potential
Lolopro (lolopro)
Changed in ubuntu:
status: Invalid → Opinion
Revision history for this message
Lolopro (lolopro) wrote :

on lucid:
kern.log:
Sep 23 22:58:27 ubuntu kernel: [ 3.676042] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Sep 23 22:58:27 ubuntu kernel: [ 3.692546] ata1.00: ATA-6: HDS722516VLSA80, V34OA6MA, max UDMA/100
Sep 23 22:58:27 ubuntu kernel: [ 3.692549] ata1.00: 321672960 sectors, multi 16: LBA48
Sep 23 22:58:27 ubuntu kernel: [ 3.716543] ata1.00: configured for UDMA/100
Sep 23 22:58:27 ubuntu kernel: [ 3.716671] scsi 0:0:0:0: Direct-Access ATA HDS722516VLSA80 V34O PQ: 0 ANSI: 5
Sep 23 22:58:27 ubuntu kernel: [ 3.716826] sd 0:0:0:0: Attached scsi generic sg0 type 0
Sep 23 22:58:27 ubuntu kernel: [ 3.717091] sd 0:0:0:0: [sda] 321672960 512-byte logical blocks: (164 GB/153 GiB)
Sep 23 22:58:27 ubuntu kernel: [ 3.717151] sd 0:0:0:0: [sda] Write Protect is off
Sep 23 22:58:27 ubuntu kernel: [ 3.717154] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
Sep 23 22:58:27 ubuntu kernel: [ 3.717185] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Sep 23 22:58:27 ubuntu kernel: [ 3.717348] sda: sda1 sda2 < sda5 sda6 sda7 sda8 sda9 sda10 >
Sep 23 22:58:27 ubuntu kernel: [ 3.795303] sd 0:0:0:0: [sda] Attached SCSI disk

Revision history for this message
Lolopro (lolopro) wrote :

in Maverick:
Sep 24 00:32:02 ubuntu kernel: [ 3.732670] scsi2 : sata_sil
Sep 24 00:32:02 ubuntu kernel: [ 3.732815] scsi3 : sata_sil
Sep 24 00:32:02 ubuntu kernel: [ 3.732862] ata3: SATA max UDMA/100 mmio m512@0xe3000000 tf 0xe3000080 irq 18
Sep 24 00:32:02 ubuntu kernel: [ 3.732867] ata4: SATA max UDMA/100 mmio m512@0xe3000000 tf 0xe30000c0 irq 18
Sep 24 00:32:02 ubuntu kernel: [ 3.758448] [drm] Initialized drm 1.1.0 20060810
Sep 24 00:32:02 ubuntu kernel: [ 3.872773] usbcore: registered new interface driver hiddev
Sep 24 00:32:02 ubuntu kernel: [ 3.878958] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:02.0/usb2/2-1/2-1:1.0/input/input2
Sep 24 00:32:02 ubuntu kernel: [ 3.879132] generic-usb 0003:046D:C505.0001: input,hidraw0: USB HID v1.10 Keyboard [Logitech USB Receiver] on usb-0000:00:02.0-1/input0
Sep 24 00:32:02 ubuntu kernel: [ 3.880459] ata1.00: ATAPI: _NEC DVD_RW ND-3540A, 1.04, max UDMA/33
Sep 24 00:32:02 ubuntu kernel: [ 3.880485] ata1: nv_mode_filter: 0x739f&0x739f->0x739f, BIOS=0x7000 (0xc0000000) ACPI=0x701f (60:600:0x13)
Sep 24 00:32:02 ubuntu kernel: [ 3.890503] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:02.0/usb2/2-1/2-1:1.1/input/input3
Sep 24 00:32:02 ubuntu kernel: [ 3.890718] generic-usb 0003:046D:C505.0002: input,hidraw1: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:02.0-1/input1
Sep 24 00:32:02 ubuntu kernel: [ 3.890926] usbcore: registered new interface driver usbhid
Sep 24 00:32:02 ubuntu kernel: [ 3.890929] usbhid: USB HID core driver
Sep 24 00:32:02 ubuntu kernel: [ 3.896337] ata1.00: configured for UDMA/33
Sep 24 00:32:02 ubuntu kernel: [ 3.901546] scsi 0:0:0:0: CD-ROM _NEC DVD_RW ND-3540A 1.04 PQ: 0 ANSI: 5
Sep 24 00:32:02 ubuntu kernel: [ 3.903262] sr0: scsi3-mmc drive: 40x/40x writer cd/rw xa/form2 cdda tray
Sep 24 00:32:02 ubuntu kernel: [ 3.903266] Uniform CD-ROM driver Revision: 3.20
Sep 24 00:32:02 ubuntu kernel: [ 3.903381] sr 0:0:0:0: Attached scsi CD-ROM sr0
Sep 24 00:32:02 ubuntu kernel: [ 3.903444] sr 0:0:0:0: Attached scsi generic sg0 type 5
Sep 24 00:32:02 ubuntu kernel: [ 3.903551] ata2: port disabled. ignoring.
Sep 24 00:32:02 ubuntu kernel: [ 4.068041] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Sep 24 00:32:02 ubuntu kernel: [ 4.068119] ata3.00: NODEV after polling detection
Sep 24 00:32:02 ubuntu kernel: [ 4.236821] forcedeth 0000:00:04.0: ifname eth0, PHY OUI 0x732 @ 1, addr 00:50:8d:f5:18:3f
Sep 24 00:32:02 ubuntu kernel: [ 4.236825] forcedeth 0000:00:04.0: timirq lnktim desc-v1
Sep 24 00:32:02 ubuntu kernel: [ 4.388027] ata4: SATA link down (SStatus 0 SControl 310)

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Can you please run in a terminal
apport-collect -p linux 363435
Thanks
Fabio

tags: added: 3112 sil
tags: added: maverick
Changed in ubuntu:
status: Opinion → Incomplete
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Geek87 (geek87) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Geek87 (geek87) wrote : AlsaDevices.txt

apport information

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Geek87 (geek87) wrote : AplayDevices.txt

apport information

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Geek87 (geek87) wrote : ArecordDevices.txt

apport information

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Geek87 (geek87) wrote : AudioDevicesInUse.txt

apport information

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Geek87 (geek87) wrote : BootDmesg.txt

apport information

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Geek87 (geek87) wrote : Card0.Amixer.values.txt

apport information

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Geek87 (geek87) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

apport information

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Geek87 (geek87) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

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Geek87 (geek87) wrote : CurrentDmesg.txt

apport information

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Geek87 (geek87) wrote : Lspci.txt

apport information

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Geek87 (geek87) wrote : Lsusb.txt

apport information

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Geek87 (geek87) wrote : PciMultimedia.txt

apport information

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Geek87 (geek87) wrote : ProcCpuinfo.txt

apport information

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Geek87 (geek87) wrote : ProcInterrupts.txt

apport information

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Geek87 (geek87) wrote : ProcModules.txt

apport information

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Geek87 (geek87) wrote : UdevDb.txt

apport information

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Geek87 (geek87) wrote : UdevLog.txt

apport information

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Geek87 (geek87) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Geek87 (geek87) wrote : Re: Hard disk drive not recognized by Linux any more

I've just seen that my DVD drive connected with an IDE cable (the hard disk is connected in SATA) isn't recognized too (I've used a live USB to test it).

Geek87 (geek87)
Changed in linux (Ubuntu):
status: New → Confirmed
summary: - Hard disk drive not recognized by Linux any more
+ sata_sil no longer detects sata hard disk
Revision history for this message
Geek87 (geek87) wrote :

I can't find how to link the upstream bug report following the instructions here: https://wiki.ubuntu.com/Bugs/Watches#Watching%20Another%20Project.

So here is the URL of the bug report: https://bugzilla.kernel.org/show_bug.cgi?id=16606.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Geek87
Thanks for the report.
This bug is fixed upstream
Fabio

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Geek87 (geek87) wrote :

Hello,

Yes I know it's fix upstream but still not in Maverick. Is it planned that the Ubuntu package be upgraded?

Changed in linux (Ubuntu):
status: Fix Released → In Progress
Revision history for this message
jacw (jacw) wrote :

I have a similar experience with a small difference. I have two SATA drives, both are seen in BIOS but one is no longer available after I upgraded to Maverick. So (if I have the drives connected in teh right order, Ubuntu boots from GRUB but hangs at login, giving me teh option to Wait, Skip or Manually fix the missing drive. If I skip, the boot continues fine but of course I can't see the second drive at all, not in GParted, not with fdisk -l..

Revision history for this message
Geek87 (geek87) wrote :

Hi,

This bug seems to be fixed with the latest kernel update. Can Lolopro or jacw confirm this please?

Thanks in advance. Bye!

Changed in linux (Ubuntu):
status: In Progress → Fix Released
Changed in linux:
status: Unknown → Fix Released
Changed in linux:
importance: Unknown → High
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