[Maverick] Latitude E6410 no sound device detected

Bug #629732 reported by Hankyone
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
High
Canonical Kernel Team
Maverick
Invalid
High
Canonical Kernel Team

Bug Description

No device shows up in Sound Preferences

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-19.28-generic 2.6.35.3
Uname: Linux 2.6.35-19-generic i686
NonfreeKernelModules: wl
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:235: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:235: no soundcards found...
Date: Fri Sep 3 14:44:16 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta i386 (20100901.1)
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver

Revision history for this message
Hankyone (hankyone) wrote :
Revision history for this message
Hankyone (hankyone) wrote :
Revision history for this message
Hankyone (hankyone) wrote :
Revision history for this message
David Henningsson (diwic) wrote :

If you don't even have a proper PCI list, the sound module never even gets called. Reassigning to Linux.

affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Ameet Paranjape (ameetp)
affects: linux (Ubuntu) → alsa-driver (Ubuntu)
Changed in alsa-driver (Ubuntu):
importance: Undecided → High
status: New → Triaged
affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
assignee: nobody → Canonical Kernel Team (canonical-kernel-team)
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

I'm not seeing an Audio controller listed in the lspci output. Are you sure this system has a sound card? Has it maybe been disconnected? Did this system have sound in the past? If so, which release? If it did have sound in the past, could you run the following command from the working release:

apport-collect -p alsa-driver 629732

Changed in linux (Ubuntu Maverick):
status: Triaged → Incomplete
Revision history for this message
Hankyone (hankyone) wrote :

Since its a laptop I doubt the sound card would just be disconnected. I will try to get the sound working on previous versions and to make sure that there is no hardware issue.

Revision history for this message
Hankyone (hankyone) wrote :

After a lot of testing I'm quite sure this is a hardware issue now so I'm marking as invalid.

Changed in linux (Ubuntu Maverick):
status: Incomplete → Invalid
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