firefox Segmentation fault/WARNING: pipe error (3): Connection reset by peer: file ./src/chrome/common/ipc_channel_posix.cc, line 404

[Annalisa Little]

Binary package hint: firefox

1. 10.0.4
2. Firefox 3.6.8
3 and 4. It just did it again while I was trying to enter this before. (I'd stopped typing for all of 2s, and then no more firefox). It doesn't matter what I'm doing, sometimes it will crash while just sitting there, sometimes if I change tabs, or scroll a page down, sometimes while loading. It's not always the pipe error - I've been running from command line so I can catch output. apport does not catch the crash except once or twice and then can't send it. Anyway, usually it just says "Segmentation fault" with no other error, but when there is more information, the pipe error is the most common. I have completely removed the firefox package and reinstalled it. No change. I removed the .mozilla directory, created a new profile, no difference. I have no addons now, to make sure they weren't causing the problem - no difference. This has been going on for a little over a week - it will be fine for a few hours, then crash several times within a few minutes, all with the same web pages (and they're all pages that are regular visits for months or years)

I also ran it in safemode, it still crashed. I can't think of anything else to add

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: ee384441bae1ead564a0dc094219cb09
CheckboxSystem: edda5d4f616ca792bf437989cb597002
Date: Sat Aug 28 17:09:10 2010
FirefoxPackages:
 firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support N/A
 firefox-branding 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

[Annalisa Little (aelittle)]

I did the profile thing (via firefox -ProfileManger, and a complete delete of .mozilla dir) and it made no difference. I thought I didn't have any extensions, but for some reason there's Prism for Firefox, which I don't remember installing, and the Ubuntu pack. I disabled Prism, since I don't know what it is, and I'll see what happens from there.

[Moosa Baransi (baransi-moosa-deactivatedaccount)]

I am having the same issue on my machine (64 bit Core i3) with Ubuntu 10.04 LTS. I tried deleting and fixing the profile bu it did not help.
In some situations, when firefox crashes it causes other programs to crash with segmentation fault such as synaptic and update-manager.
In some other cases the whole desktop environment may crash or become extremely slow.

[Chris Coulson (chrisccoulson)]

Hi, could you please try with 3.6.9 from https://launchpad.net/~ubuntu-mozilla-security/+archive/ppa. If that still crashes, please use the crash reporter tool to submit the crash report to Mozilla.

Thanks

[Annalisa Little (aelittle)]

I just got 3.6.9 in, was shy on time yesterday.
I did disable Prism in 3.6.8, and it didn't crash after that, but i re-enabled it and it still didn't crash for a whole day, until I closed/reopened. (and that was with ###!!! [Child][AsyncChannel] Error: Channel error: cannot send/recv instead of the pipe error, progress?)

Weirdly, in the add-ons menus, the option to uninstall Prism is disabled. I'm not even sure what it is.

Anyway, I'll keep an eye on 3.6.9 for a day or so.

[Annalisa Little (aelittle)]

OK - it just crashed again, twice, both with the pipe error, with 3.6.9. It's been reported with the crash reported.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]