Internal Hard Disk Errors

[Malik Malhan]

Description: Ubuntu 10.04.1 LTS
Release: 10.04

I've installed ubuntu 10.04 on a external usb har drive. On boot are shown some errors:

[ 5.684042] ata3.00: qc timeout (cmd 0x27)
[ 5.688603] ata3.00: failed to read native max address (err_mask=0x4)
[ 15.856057] ata3.00: qc timeout (cmd 0x27)
[ 15.860599] ata3.00: failed to read native max address (err_mask=0x4)
[ 26.028105] ata3.00: qc timeout (cmd 0x27)
[ 26.032694] ata3.00: failed to read native max address (err_mask=0x4)

See dmesg

At ata3.00 is connected my internal sata hard disk. This problem causes a long boot time.
I tried different option in the bios to solve this but none is working.

On the internal hard disk is installed windows that is working without problems.

With ubuntu 9.04 the error was:

ata3.00: revalidation failed.

Ubuntu doesn't see the internal hard drive in any way

BOOTCHART: http://img824.imageshack.us/img824/7339/malikpcubuntulucid20100.png
DMESG: http://paste.ubuntu.com/484906/

Sorry for my english

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: malik 1446 F.... pulseaudio
 /dev/snd/pcmC0D0p: malik 1446 F...m pulseaudio
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with AD1888 at irq 17'
   Mixer name : 'Analog Devices AD1888'
   Components : 'AC97a:41445368'
   Controls : 39
   Simple ctrls : 28
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=8c509dcc-4923-443f-af78-c5445de46d62
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=4511224f-a1a1-4fde-916f-fa572ce13689 ro quiet splash
ProcEnviron:
 LANG=it_IT.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-uncat needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/25/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MS-7143
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: REV:0A
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd11/25/2005:svn:pn:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7143:rvrREV0A:cvn:ct3:cvr:

[Dave Gilbert (ubuntu-treblig)]

Changed to linux; looks like SATA driver or the like (given it works in Windows)

[Malik Malhan (xmxaxlxixkx)]

Same problem after a full format of the internal hard drive

[Jeremy Foshee (jeremyfoshee)]

Hi Malik,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 625773

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Malik Malhan (xmxaxlxixkx)]

Same error on 10.10
[code]
[ 5.596037] ata3.00: qc timeout (cmd 0x27)
[ 5.596044] ata3.00: failed to read native max address (err_mask=0x4)
[ 15.760047] ata3.00: qc timeout (cmd 0x27)
[ 15.760052] ata3.00: failed to read native max address (err_mask=0x4)
[ 25.924168] ata3.00: qc timeout (cmd 0x27)
[ 25.924173] ata3.00: failed to read native max address (err_mask=0x4)
[/code]

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

Did this command too: apport-collect -p linux 625773 here on maverick, latest updates.

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

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[Malik Malhan (xmxaxlxixkx)]

apport information

[Malik Malhan (xmxaxlxixkx)]

apport information

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Malik Malhan (xmxaxlxixkx)]

already have this problem

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Malik Malhan (xmxaxlxixkx)]

Solved adding kernel param: "libata.dma=0"

[Malik Malhan (xmxaxlxixkx)]

nope, that param makes the hard drive too slow. Removed, here's dmesg error part:

[ 30.804091] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[ 30.804137] ata2.00: failed command: READ DMA
[ 30.804181] ata2.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
[ 30.804183] res 40/00:03:00:00:00/00:00:00:00:00/b0 Emask 0x4 (timeout)
[ 30.804275] ata2.00: status: { DRDY }
[ 30.804322] ata2: soft resetting link
[ 35.976038] ata2.00: qc timeout (cmd 0x27)
[ 35.976082] ata2.00: failed to read native max address (err_mask=0x4)
[ 35.976124] ata2.00: revalidation failed (errno=-5)
[ 35.976170] ata2: soft resetting link
[ 46.148037] ata2.00: qc timeout (cmd 0x27)
[ 46.148080] ata2.00: failed to read native max address (err_mask=0x4)
[ 46.148122] ata2.00: revalidation failed (errno=-5)
[ 46.148167] ata2: soft resetting link
[ 56.320029] ata2.00: qc timeout (cmd 0x27)
[ 56.320073] ata2.00: failed to read native max address (err_mask=0x4)
[ 56.320114] ata2.00: revalidation failed (errno=-5)
[ 56.320154] ata2.00: disabled
[ 56.320197] ata2.01: failed to set xfermode (err_mask=0x40)
[ 56.320242] ata2: soft resetting link
[ 56.500255] ata2.01: configured for UDMA/100
[ 56.501012] ata2.00: device reported invalid CHS sector 0
[ 56.501059] ata2: EH complete

how can i skip this chek?

[Malik Malhan (xmxaxlxixkx)]

hard drive is pata

[penalvch (penalvch)]

Malik Malhan, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]