evince failed to print pdf properly

Bug #625378 reported by Anthony LaTorre
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: evince

When printing this document, the first 17 pages print fine, and then:

Print Error

There was a problem processing document 'sknimpaper.dvi' ... and the job stops.

On the final page that was printed (page 18) at the bottom of the page i see the following lines of text:

error: /undefined ih --run-- Operand stack: --dict:7/16(L)-- File Execution sta...(the following characters cut off)

System Settings:
Ubuntu -- 10.04 (lucid)
GNOME -- 2.30.2
Kernel -- 2.6.32-24-generic

evince version -- 2.30.3
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lpstat:
 device for HP-LaserJet-p4014: hp:/net/HP_LaserJet_P4014?ip=128.91.45.52
 device for HP-LaserJet-p4014-2: hp:/net/HP_LaserJet_P4014?zc=lp2w3
MachineType: Dell Inc. OptiPlex 745
Package: cups 1.4.3-1ubuntu1.2
PackageArchitecture: i386
Papersize: letter
PpdFiles:
 HP-LaserJet-p4014-2: HP LaserJet p4014 hpijs, 3.10.2
 HP-LaserJet-p4014: HP LaserJet p4014 hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=123e3e6f-63b0-4ac8-90bc-99277d92706e ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-24-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/21/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.1
dmi.board.name: 0HR330
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.3.1:bd05/21/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0HR330:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.

Revision history for this message
Anthony LaTorre (tlatorre9) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments.

Changed in evince (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Anthony LaTorre (tlatorre9) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Anthony LaTorre (tlatorre9) wrote : CupsErrorLog.gz

apport information

Revision history for this message
Anthony LaTorre (tlatorre9) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Anthony LaTorre (tlatorre9) wrote : Dependencies.txt

apport information

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Anthony LaTorre (tlatorre9) wrote : Locale.txt

apport information

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Anthony LaTorre (tlatorre9) wrote : Lspci.txt

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Anthony LaTorre (tlatorre9) wrote : Lsusb.txt

apport information

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Anthony LaTorre (tlatorre9) wrote : PrintingPackages.txt

apport information

Revision history for this message
Anthony LaTorre (tlatorre9) wrote : ProcCpuinfo.txt

apport information

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Anthony LaTorre (tlatorre9) wrote : ProcInterrupts.txt

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Anthony LaTorre (tlatorre9) wrote : ProcModules.txt

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Anthony LaTorre (tlatorre9) wrote : UdevDb.txt

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Anthony LaTorre (tlatorre9) wrote : UdevLog.txt

apport information

Changed in evince (Ubuntu):
status: Incomplete → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in evince (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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