Ubuntu crashes when opening big images in Firefox

Bug #625367 reported by Leonardo Horovitz
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

I am running Ubuntu 10.04, up to date, 32 bits.
I tried to open a huge (10.000 x 1.200 pixels approx) Wikipedia image, and everything crashed. Nor Firefox, Gnome or anything else responded from there. Not even ctrl+alt+del, ctrl+alt+backspace, alt+F2, etc.
Only the mouse moves, but rather slowly.

This is the image:

http://upload.wikimedia.org/wikipedi...%C3%A9rale.jpg

Can you confirm if the same happens to you?
A friend of mine also confirmed the issue.

I could replicate the problem with Xfce on the same system.
I could not replicate the problem with:
-Chromium on the same system
-the same Firefox (3.6.8) under Windows
-a friend's system with Mandriva (KDE) and the same Firefox (3.6.8).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
Date: Fri Aug 27 12:10:10 2010
FirefoxPackages:
 firefox 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 firefox-branding 3.6.8+build1+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
ProcEnviron:
 LANG=es_UY.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
Leonardo Horovitz (lenilucho) wrote :
Revision history for this message
drew212 (mstngdrew212) wrote :

Could you please generate an apport crash report for this? A crash report will help in resolving your problem.
You can enable apport for one instance like this in the terminal:
sudo service apport start force_start=1

I am marking this invalid as apport will open a new bug when the crash
is generated. Please include any relevant information from this report
in the new bug report. If you cannot generate a crash report, you can
reset the status of this one to new and we will try something else.

Changed in firefox (Ubuntu):
status: New → Invalid
Revision history for this message
Leonardo Horovitz (lenilucho) wrote :

I just did that. The system stopped responding, so I did a hard reset.
Where can I find the report? How do we continue now?

Revision history for this message
drew212 (mstngdrew212) wrote :

The file should be located in /var/crash. You can execute the file and it will start apport if apport was able to save the file.

Revision history for this message
Leonardo Horovitz (lenilucho) wrote :

There are no files in that location. Probably nothing crashed, but something is consuming 100% cpu. Remember, the mouse pointer is the only thing responding, and it does so quite slowly.

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