package openoffice.org-emailmerge 1:3.1.1-5ubuntu1.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #624661 reported by USM Bish
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
New
Undecided
Unassigned

Bug Description

The update manager informed that this package needs updating. The package has been downloaded to my system, and it repeatedly fails to install. It gives a message that openoffice is not running ! Actually no instance of OO is active. The exact error message is:

<quote>

OpenOffice.org is running right now. A running OpenOffice.org makes extension (de-)registration
not possible and it causes problems with (de-)registering components.

Please close OpenOffice.org (including an eventually running Quickstarter).

</quote>

ProblemType: Package
Architecture: i386
Date: Tue Aug 24 21:33:26 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-emailmerge 1:3.1.1-5ubuntu1.1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.31-22.63-generic
SourcePackage: openoffice.org
Title: package openoffice.org-emailmerge 1:3.1.1-5ubuntu1.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Uname: Linux 2.6.31-22-generic i686

Revision history for this message
USM Bish (usmbish-hotmail) wrote :
Revision history for this message
kurt belgrave (trinikrono) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in openoffice.org.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

affects: ubuntu → openoffice.org (Ubuntu)
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