systray.py crashed with SIGSEGV

[arnaudh1]

Binary package hint: hplip

hplip problem

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: hplip-data 3.10.2-2ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CrashCounter: 1
CupsErrorLog:
 E [21/Aug/2010:21:34:30 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [21/Aug/2010:21:34:30 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory
 E [21/Aug/2010:21:37:08 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [21/Aug/2010:21:37:08 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory
Date: Fri Aug 20 22:42:23 2010
Disassembly: => 0x0: Cannot access memory at address 0x0
ExecutablePath: /usr/share/hplip/systray.py
InterpreterPath: /usr/bin/python2.6
Lpstat:
 device for LabelWriter-400: usb://DYMO/LabelWriter%20400?serial=08091815584313
 device for PDF: cups-pdf:/
 device for Photosmart_C6100: hp:/net/Photosmart_C6100_series?zc=HP4A096D
 device for Photosmart_C6100_fax: hpfax:/net/Photosmart_C6100_series?zc=HP4A096D
MachineType: Gigabyte Technology Co., Ltd. M61PME-S2
PackageArchitecture: all
Papersize: a4
PpdFiles:
 LabelWriter-400: DYMO LabelWriter 400
 Photosmart_C6100_fax: HP Fax hpcups
 Photosmart_C6100: HP Photosmart c6100 Series hpijs, 3.9.8
 PDF: Generic CUPS-PDF Printer
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=a45c81bf-a1a9-4a6d-86d0-e4b35e1b876c ro quiet splash
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x0: Cannot access memory at address 0x0
 PC (0x00000000) not located in a known VMA region (needed executable region)!
SegvReason: executing NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? ()
 ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
 ?? () from /usr/lib/pymodules/python2.6/PyQt4/QtGui.so
 ?? () from /usr/lib/pymodules/python2.6/sip.so
 ?? () from /usr/lib/pymodules/python2.6/sip.so
Title: systray.py crashed with SIGSEGV
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 03/07/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: M61PME-S2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd03/07/2008:svnGigabyteTechnologyCo.,Ltd.:pnM61PME-S2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM61PME-S2:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M61PME-S2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Till Kamppeter (till-kamppeter)]

Looks like a problem in the upstream code. Added upstream task.

[Apport retracing service (apport)]

StacktraceTop:
 ?? ()
 ?? ()
 ?? ()
 ?? ()
 subtype_dealloc (self=0x180bff4)

[Apport retracing service (apport)]

Thank you for your report!

However, processing it in order to get sufficient information for the
developers failed (it does not generate an useful symbolic stack trace). This
might be caused by some outdated packages which were installed on your system
at the time of the report:

libc-bin: installed version 2.11.1-0ubuntu7.2, latest version: 2.11.1-0ubuntu7.3
tzdata: installed version 2010k-0ubuntu0.10.04, latest version: 2010l-0ubuntu0.10.04
libc6: installed version 2.11.1-0ubuntu7.2, latest version: 2.11.1-0ubuntu7.3
hplip-data: installed version 3.10.2-2ubuntu2, latest version: 3.10.2-2ubuntu2.1
libssl0.9.8: installed version 0.9.8k-7ubuntu8, latest version: 0.9.8k-7ubuntu8.1

Please upgrade your system to the latest package versions. If you still
encounter the crash, please file a new report.

Thank you for your understanding, and sorry for the inconvenience!

[Yash (yashwant-k-sahu)]

Stack trace and log files are not very useful. Stack trace doesn't have any symbol.
Can you please provide more information for the bug?
Can you please upgrade HPLIP with latest version?
Can you please update the distro with latest packages?

Thanks and Regards
Yashwant