Latest version crashes doing almost anything

[Christopher]

Binary package hint: thunderbird

Clicking on a message causes a crash. Clicking on Tools/Addons causes a crash. Just about anything causes a crash.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: thunderbird 3.1.2+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-17.23-generic 2.6.35.2
Uname: Linux 2.6.35-17-generic i686
Architecture: i386
Date: Sat Aug 21 08:28:34 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091225)
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
SourcePackage: thunderbird

[Christopher Meiklejohn (cmeiklejohn)]

Thanks for taking the time to report this. Unfortunately, I'm not able to reproduce this. Could you provide steps that would better help me reproduce the issue?

[Christopher (soft-kristal)]

Thunderbird was upgraded today along with the new kernel. Everything I try to do, from clicking on a message to checking account settings causes it to terminate. It's getting worse - I can't start it at all anymore. It appears briefly in sysinfo then terminates.

How can I revert to a previous version? I need Thunderbird to be able to continue testing Maverick, as it's an integral part of my work. Evolution just doesn't do what Thunderbird can do with the right plugins.

I'm not dumb enough to rely on it exclusively, as my other partition runs on Lucid, and the mail folders contain the same messages. It's just that I can't use Maverick during business hours without Thunderbird.

[Christopher (soft-kristal)]

I tried launching it from the terminal, and got this output:

Error: Error playing alarm sound: [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsISound.play]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: file:///home/chris/.thunderbird/wossgudq.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/modules/calUtils.jsm -> file:///home/chris/.thunderbird/wossgudq.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calAlarmMonitor.js :: cAM_onAlarm :: line 148" data: no]
Attempting to load the system libmoon
Segmentation fault (core dumped)

[Micah Gersten (micahg)]

Thank you for the update. Did you have lightning installed? You must upgrade to lightning 1.0b2 for Thunderbird 3.1.

[Christopher (soft-kristal)]

My apport log.

[Christopher (soft-kristal)]

I had lightning but removed it with the Synaptics package manager, and it's not in the repositories. Is it possible to install it from the terminal? I downloaded the latest version.

Keep in mind that as far as the terminal is concerned, I need detailed instructions written in large letters with a grease pencil.

[thiasB (thiasb)]

mine crashes with:

LoadPlugin: failed to initialize shared library /usr/lib/mozilla/plugins/nphelix.so [/usr/lib/mozilla/plugins/nphelix.so: wrong ELF class: ELFCLASS32]
Attempting to load the system libmoon
Segmentation fault (core dumped)

after almost every action, e.g klick on a mail, try to open Add-ons

[thiasB (thiasb)]

have fixed my issue with:
"sudo apt-get remove moonlight-plugin-mozilla"

Christopher, try that please

[Christopher (soft-kristal)]

Wow! Thunderbird is back and working perfectly with your fix.

Thanks much - now I can keep testing Maverick.

FYI - I also use Thunderbird as my CRM, sending personalized newsletters with the Mailtweaks plugin and easily composing and inserting HTML messages with another one, QuickText.

You see why it's become so important to me.

[Mark Hirschi (hirschi-mark)]

Fix worked perfectly for me as well.