Unable to open folders on Exchange in Evolution

Bug #617549 reported by LaChild
208
This bug affects 38 people
Affects Status Importance Assigned to Milestone
evolution-exchange (Ubuntu)
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Undecided
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Bug Description

Binary package hint: evolution-exchange

After upgrading to Maverick I am now unable to view folders on Exchange 2003. Worked fine in Lucid. I can see them fine on "Folder Size" in the property window for the account.

Steps to reproduce:

Add Exchange account
Attempt to open folder

I was unable to get a back trace as it wasn't crashing and running bt just provided the answer "No Stack"

Please let me know if you need any more info.

Thanks
LaChild

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evolution 2.30.2-0ubuntu11
ProcVersionSignature: Ubuntu 2.6.35-14.20-generic 2.6.35
Uname: Linux 2.6.35-14-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Aug 13 13:53:50 2010
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100803.1)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: evolution
XsessionErrors:
 (polkit-gnome-authentication-agent-1:2043): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2037): GConf-CRITICAL **: gconf_value_free: assertion `value != NULL' failed

Revision history for this message
LaChild (shafer-w2002) wrote :
Revision history for this message
LaChild (shafer-w2002) wrote :

I found some more info that I hope will assist with this issue. If I run evolution from the command line with "--disable-eplugin" everything starts working.

I tried attempting to locate the plug-in that was causing the problem by unchecking all the plug-ins under the plug-ins from the edit menu and restarting Evolution. This did not fix the issue, you had to use the startup flag.

Hope this helps,
LaChild

Revision history for this message
Kib Reed (kib) wrote :

I have to note that the issues I am experiencing are on a system upgraded from 10.04. I have not had a chance yet to do a clean install of Maverick to see if it still occurs. But, I did try to create a new user account and still had the same problem, so it is not a problem in my home directory or settings from what I can tell.

Performing the same --disable-eplugin option during startup clears this problem as noted.

Revision history for this message
Alexander Usyskin (sanniu) wrote :

I've found offending plugin: org-gnome-exchange-operations. It's marked as 'system', so it's hard to get rid off.
I've unmarked 'system' flag and disabled it through plugins interface.

FWIW: I have clear install of Maverick (all updates as of today) in virtual machine.

Revision history for this message
Nicolas Schirrer (nicolas-schirrer) wrote :

I'm facing a new problem with Evolution and Exchange 2003 : whenever I try to send a message, I get a "segfault (core dumped)" and Evolution crashes. For what it's worth..

Revision history for this message
jcat (jcat) wrote :

Confirmed for me on x86 after upgrade from 10.04

Starting with "--disable-eplugin" allow me to open the personal folders, but I can't then download new mail.

Shef (shafeev)
description: updated
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ASE (adamsedgar) wrote :

I can also confirm this behaviour. I am on x86 as well.

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Hatem MASMOUDI (hatem-masmoudi) wrote :

Starting with "--disable-eplugin" solves the problem for me :

evolution --disable-eplugin

(evolution:7114): camel-WARNING **: Could not open converter for 'unicode-1-1-utf-7' to 'UTF-8' charset

Revision history for this message
Hospik (jmhospers) wrote :

On amd64 this happens to me after upgrade from 10.04 to 10.10.

"--disable-eplugin" makes the tree show up but the account is useless beyond that.
Starting with "--offline" at least shows me my message headers, but reconnecting appears impossible after switching to online.

Clearing the .evolution/mail/exchange folder also did not help.

Revision history for this message
telseth (telseth) wrote :

this is still an issue for me (--disable-eplugin works, but is hopefully temporary), has anyone been able to come up with a more permanent solution?

Revision history for this message
rod singleton (rod40cool) wrote :

This is an issue for me to (64 bit) after doing upgrade 10.04 ->10.10, but I have found another work around.
I have created a new Exchange account using the Exchange MAPI server type (package: evolution-mapi is require ) instead and this seems to be working ok connected to an Exchange 2003 server - no need to run Evolution with "--disable-eplugin". (Will probably work for 32 bit as well but haven't tried it)

Revision history for this message
Sebastian Martinez (tychocity) wrote :

yo hice lo mismo pero no puedo enviar correos a los del mismo dominio

Revision history for this message
Sebastian Martinez (tychocity) wrote :

I did the same but I can not send emails to those of the same domain

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hilaire (hilaire-drouineau) wrote :

Same problem here. The --disable-eplugin workaround allow me to read and send e-mail, however in that case, I am note able to subsribe to other user calendar (the option is not available anymore).

Revision history for this message
schubby (schubby) wrote :

I'm having a similar problem, evolution just hangs as soon as I apply the Configuration. Evolution-MAPI is not even able to authenticate me.

However, I've found that if I run "evolution --offline" after that and then click the button on the bottom-left, its able to connect.

Revision history for this message
Chris Ladd (caladd) wrote :

I just added instructions for a temporary workaround on bug #606822 comment #13. The workaround described in my comment was discovered by Alexander Usyskin on comment #4 on this thread (thanks!).

Revision history for this message
Lyle Sharp (lyle-sharp) wrote :

Yeah, none of that works for any substantial operations. I've seen the Evolution developers weigh in on this and it is an Ubuntu 10.10 only thing. What do we have to do to get whomever builds the packages for Ubuntu to re-do Evolution-Exchange connector with an eye for eliminating this problem and get us an update?

I'm no Linux guru, but I've plenty of experience. I've got about 7 hours on this and have just gotten far enough to figure out that rolling my own compiled Evolution is going to take me a few more days to achieve and doesn't solve anyone else's problems with the Ubuntu distributed package.Can we get some help here?

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