Ubuntu
jockey package

Adding a Xerox WorkCenter 7425/7435 is not simple - too many drivers proposed

Bug #616556 reported by komputes on 2010-08-11

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Invalid	Undecided	Unassigned
	jockey (Ubuntu)	Invalid	Medium	Unassigned

Bug Description

Adding a Xerox WorkCenter 7425 is not a simple thing to do since jockey proposes drivers that have nothing to do with this particular model. In the attached screenshot, you will the some of the proposed drivers. Selecting the Xerox one causes the printer to fail any time you try to send jobs. The attached PPD works but doesnt have nearly enough functionality for the features of this Xerox WorkCenter.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: jockey-gtk 0.5.8-0ubuntu8.1
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
.var.log.jockey.log:

Architecture: i386
Date: Wed Aug 11 19:39:27 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
PackageArchitecture: all
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-24-generic root=/dev/mapper/hostname-root ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: jockey
dmi.bios.date: 06/05/2006
dmi.bios.vendor: Intel Corp.
dmi.bios.version: MQ96510J.86A.0372.2006.0605.1717
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG965MQ
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD37419-102
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrMQ96510J.86A.0372.2006.0605.1717:bd06/05/2006:svn:pn:pvr:rvnIntelCorporation:rnDG965MQ:rvrAAD37419-102:cvn:ct2:cvr:
---
.var.log.jockey.log:

Architecture: i386
CupsErrorLog:

DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
Lpstat:
device for HP-LaserJet-3055: hp:/net/HP_LaserJet_3055?zc=NPI935307
device for Xerox-WorkCentre-7345: socket://10.153.108.2:9100
Package: jockey (not installed)
PackageArchitecture: i386
Papersize: letter
PpdFiles:
Xerox-WorkCentre-7345: Xerox WorkCentre 7425/7428/7435
HP-LaserJet-3055: HP LaserJet 3055 hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-24-generic root=/dev/mapper/hostname-root ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Tags: lucid lucid
Uname: Linux 2.6.32-24-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/05/2006
dmi.bios.vendor: Intel Corp.
dmi.bios.version: MQ96510J.86A.0372.2006.0605.1717
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG965MQ
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD37419-102
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrMQ96510J.86A.0372.2006.0605.1717:bd06/05/2006:svn:pn:pvr:rvnIntelCorporation:rnDG965MQ:rvrAAD37419-102:cvn:ct2:cvr:

See original description

Tags:

Revision history for this message

komputes (komputes) wrote on 2010-08-11:

xerox_jockey.png Edit (197.5 KiB, image/png)
BootDmesg.txt Edit (51.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.7 KiB, text/plain; charset="utf-8")
Devices.txt Edit (4.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (18.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (792 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (128.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (262.2 KiB, text/plain; charset="utf-8")

Revision history for this message

komputes (komputes) wrote on 2010-08-11:

Working PPD provided by sysadmin Edit (305.1 KiB, text/plain)

tags:	added: apport-collected
description:	updated

Revision history for this message

komputes (komputes) wrote on 2010-08-11: BootDmesg.txt

BootDmesg.txt Edit (51.8 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: CurrentDmesg.txt

CurrentDmesg.txt Edit (4.0 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: Dependencies.txt

Dependencies.txt Edit (2.5 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: Devices.txt

Devices.txt Edit (4.3 KiB, text/plain)

apport information

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komputes (komputes) wrote on 2010-08-11: Locale.txt

Locale.txt Edit (305 bytes, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: Lspci.txt

Lspci.txt Edit (18.3 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: Lsusb.txt

Lsusb.txt Edit (792 bytes, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: PrintingPackages.txt

#10

PrintingPackages.txt Edit (693 bytes, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: ProcInterrupts.txt

#12

ProcInterrupts.txt Edit (1.6 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: ProcModules.txt

#13

ProcModules.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: UdevDb.txt

#14

UdevDb.txt Edit (128.0 KiB, text/plain)

apport information

Revision history for this message

komputes (komputes) wrote on 2010-08-11: UdevLog.txt

#15

UdevLog.txt Edit (262.2 KiB, text/plain)

apport information

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-08-12: Re: Adding a Xerox WorkCenter 7425 is not simple - To many drivers proposed

#16

Looks like a bug in Jockey sending something broken to the OpenPrinting web server which gets answered with a list of all packages available there.

Note that this is not a CUPS bug. The drivers listed by Jockey are packages available on the OpenPrinting web server and CUPS does not communicate with the OpenPrinting web server.

Changed in cups (Ubuntu):
status:	New → Invalid

Launchpad Janitor (janitor) on 2011-08-23

Changed in jockey (Ubuntu):
status:	New → Confirmed

Pascal De Vuyst (pascal-devuyst) on 2011-08-23

summary:	- Adding a Xerox WorkCenter 7425 is not simple - To many drivers proposed + Adding a Xerox WorkCenter 7425/7435 is not simple - To many drivers + proposed
summary:	- Adding a Xerox WorkCenter 7425/7435 is not simple - To many drivers + Adding a Xerox WorkCenter 7425/7435 is not simple - too many drivers proposed

Revision history for this message

Alex Moldovan (alexmoldovan) wrote on 2011-09-02:

#17

Tested in Natty , still happening.

komputes (komputes) on 2011-09-02

Changed in jockey (Ubuntu):
status:	Confirmed → Triaged
importance:	Undecided → Medium

Revision history for this message

dino99 (9d9) wrote on 2013-05-04:

#18

eol https://wiki.ubuntu.com/Releases

Changed in jockey (Ubuntu):
status:	Triaged → Invalid

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Adding a Xerox WorkCenter 7425/7435 is not simple - too many drivers proposed

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jockey package