Ubuntu
ubuntuone-client package

ubuntuone syncdaemon crashes

Bug #615272 reported by xermán on 2010-08-09

This bug report is a duplicate of: Bug #517505: AttributeError: 'MetadataUpgrader' object has no attribute '_upgrade_metadata_6'. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

1- Ubuntu 9.10 Karmic Linux 2.6.31-22-generic
2- ubuntuone 1.0.3-0ubuntu1
3- sync files and folders with the cloud
4- the app crashes and quits and there is no way to sync the info with the cloud

4.1- ubuntuone-syncdaemos crashes on login to desktop when trying to sync with the cloud, and quits.
4.2- Launching again the ubuntuone app from "apps-internet-ubuntuone" causes the same crash.
4.3- Also, when opening the ubuntuone folder on the drive and clicking on the "connect" button causes the same crash.

ProblemType: Bug
.home.xer..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = False
read_limit = 0
write_limit = 0
.home.xer..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: amd64
Date: Mon Aug 9 11:10:25 2010
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-22.61-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-22-generic x86_64

Tags:

Revision history for this message

xermán (xerman.soto) wrote on 2010-08-09:

.home.xer..cache.ubuntuone.log.oauth.login.log.txt Edit (7.5 KiB, text/plain; charset="utf-8")
.home.xer..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (734 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (744 bytes, text/plain; charset="utf-8")

Revision history for this message

Duane Hinnen (duanedesign) wrote on 2010-08-09:

xerman,,
Sorry to hear you are having problems with Ubuntu One. Looking at your logs it looks like you have a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?

To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)

1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

Let it run for awhile as it recreates the metadata.

This bug has been reported by someone else so I am marking this bug as a duplicate of bug 517505. When your bug is marked as a duplicate, you become a subscriber of the other bug report and you will start receiving all messages that are related to the original bug report. You can unsubscribe from your bug at any time. Please make any further comments about this issue on bug 517505.

thank you,
duanedesign