OpenOffice Crashes entire Ubuntu10.4 frequently when using DataPilot Pull-Down menus

Bug #612955 reported by Bill Tihen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

When I am using DataPilot and want to change one of the pull-down menu choices - frequently OO.org freezes with the pull-down menu displayed. Unfortunately, when OO.org crashes it takes all of Ubuntu 10.4 with it! (Not sure how that is possible). I need to hit the power button, then I can use the keyboard to reboot the computer and say it is OK to reboot even though oo.org is still running.

Interestingly, this happened once when I was running a script and the script continued until it was completed, but I am totally frozen out of using the computers - gui nor can I switch to an open terminal. I suppose gnome is crashing with OO.org. It is very annoying.

PS -- the file is rather large (1.9 MB) and this problem used to be much worse when I was using a larger file (3.2MB).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: openoffice.org-core 1:3.2.0-7ubuntu4.1
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
Architecture: amd64
Date: Tue Aug 3 14:00:58 2010
ExecutablePath: /usr/lib/openoffice/program/soffice.bin
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 LANGUAGE=en_US:en"
 PATH=(custom, no user)
 LANG=en_US.iso88591
 SHELL=/bin/bash
SourcePackage: openoffice.org

Revision history for this message
Bill Tihen (btihen) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Bill Tihen, thank you for reporting this bug and making Ubuntu better. Could you please attach, bz2 compressed, the file(s) that demonstrate this problem? As well, I am curious what is your hardware specifications (RAM, CPU, board, etc.)? If it is OEM provided, manufacturer & model?

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for openoffice.org (Ubuntu) because there has been no activity for 60 days.]

Changed in openoffice.org (Ubuntu):
status: Incomplete → Expired
Revision history for this message
penalvch (penalvch) wrote :

Bill Tihen, we are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in openoffice.org (Ubuntu):
status: Expired → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.