Downloading Subtitles doesn't work anymore

[Christoph Langner]

Binary package hint: totem

Since a couple of days it's not possible to download subtitles via the subtitle plugin from opensubtitles.org. Inside the "Download Movie Subtitle" window I get the message "Coult not contact the OpenSubtitiles website" even though i can open http://opensubtitles.org inside a browser...

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: totem 2.30.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Jul 30 01:34:44 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: totem

[Sebastien Bacher (seb128)]

Thank you for your bug report, the code didn't change so it's likely a server issue

[madbiologist (me-again)]

Could this be the cause? - http://blog.opensubtitles.org/opensubtitlesorg/host-for-api-definitely-changed

[Pedro Villavicencio (pedro)]

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version. Thanks in advance and sorry for the late response.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!