Elevated privileges asking for wrong user account

[Jamie Pietarinen]

Binary package hint: software-center

I have installed Likewise Open to be able to authenticated users to AD. I now have 2 users with the same user name (i.e. jdoe and domain\jdoe). When installing a program in Software Center, I am prompted to enter a psw for jdoe, but I am logged into domain\jdoe. This should not happen since domain\jdoe does not have sudoers rights but jdoe does. Installing software using the domain\jdoe via apt-get (synaptic, update-manager) does not allow me to do this.

Steps to reproduce bug:
1. Create user jdoe with sudoers rights
2. Install LikeWise Open and setup authentication information
3. Log onto Ubuntu using domain\jdoe
4. Try to install an application using Software Center (do not type in psw)
5. When prompted for password type in password for domain\jdoe. Application will state that you are entering the wrong password.
6. Enter password for jdoe account (which has sudoers rights)

[Matthew Paul Thomas (mpt)]

Hi Jamie, thanks for this report, and sorry for the ridiculously slow response.

I have tried to reproduce this bug, but got stuck on step 2, "setup authentication information". I've attached the screenshot of the window shown. Would I need to set up an Active Directory server to see the problem? If not, what should I enter? Thanks.

[Jamie Pietarinen (jpietari)]

Hi Matt,

Unfortunately, to reproduce the bug a Windows Server 20XX would have to
be setup with Active Directory installed/setup (or ADAM/LDS instance).

Let me know if you want me to do anything. I've installed Ubuntu 11.10
in a VM so I could do a desktop recording of me setting it up and trying
to install an application using Software Centre. Maybe this isn't an
issue anymore...

Thanks,

Jamie

On Wed, 2011-09-07 at 16:47 +0000, Matthew Paul Thomas wrote:
> Hi Jamie, thanks for this report, and sorry for the ridiculously slow
> response.
>
> I have tried to reproduce this bug, but got stuck on step 2, "setup
> authentication information". I've attached the screenshot of the window
> shown. Would I need to set up an Active Directory server to see the
> problem? If not, what should I enter? Thanks.
>
> ** Attachment added: "screenshot"
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/610897/+attachment/2368133/+files/likewise.png
>
> ** Changed in: software-center (Ubuntu)
> Status: New => Incomplete
>

[Matthew Paul Thomas (mpt)]

If you could make a screencast of the process (including setting up the user accounts), that would be brilliant. We'll still need to find some way of getting a USC engineer and a Windows server in roughly the same place. :-)

[Eric Rasche (rasche-eric)]

Hello all, I have the same problem but under different circumstances. I have my user information pulled from an openldap server, but there's a localadmin account at each workstation. Software center wants authentication for the localadmin.

If I recall, there were some programmes that once allowed "authenticate as another user" when prompted for authentication. This seems like a possible solution to our problems. Please let me know if my problem isn't really similar enough and should be filed separately.

[Gary Lasker (gary-lasker)]

Setting to confirmed based on Eric's comment #4. This does seem a very difficult one for us to reproduce, however.