Ubuntu
evince package

evince does not display PDF correctly

Bug #605940 reported by Chris on 2010-07-15

This bug report is a duplicate of: Bug #321720: PDF v1.7 asks to upgrade Adobe Reader. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	evince (Ubuntu)	Confirmed	Low	Unassigned

Bug Description

Binary package hint: evince

On opening the PDF I receive the following message:
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/products/acrobat/readstep2.html.
For more assistance with Adobe Reader visit http://www.adobe.com/support/products/
acrreader.html.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other
countries.

ProblemType: Bug
Architecture: amd64
Date: Thu Jul 15 17:00:25 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
KernLog:
Jul 15 16:58:59 chris-desktop kernel: [6199288.156490] type=1503 audit(1279209539.403:60): operation="link" pid=21085 parent=1 profile="/usr/bin/evince" requested_mask="l::" denied_mask="l::" fsuid=5001 ouid=5001 name="/home/cslee/.local/share/gvfs-metadata/.openIE4NFV" name2="/home/cslee/.local/share/gvfs-metadata/home"
Jul 15 16:58:59 chris-desktop kernel: [6199288.157237] type=1503 audit(1279209539.403:61): operation="link" pid=21085 parent=1 profile="/usr/bin/evince" requested_mask="l::" denied_mask="l::" fsuid=5001 ouid=5001 name="/home/cslee/.local/share/gvfs-metadata/.openP34NFV" name2="/home/cslee/.local/share/gvfs-metadata/home-520250f5.log"
NonfreeKernelModules: nvidia
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
SourcePackage: evince
Uname: Linux 2.6.31-21-generic x86_64

Tags:

Revision history for this message

Chris (cslee-launchpad) wrote on 2010-07-15:

Dependencies.txt Edit (4.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (48.3 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (778 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (171 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (83.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2010-07-15:

may you please attach that pdf to the report? thanks.

Changed in evince (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Chris (cslee-launchpad) wrote on 2010-07-16:

ch2-online.pdf Edit (905.2 KiB, application/pdf)

Revision history for this message

Marcel Stimberg (marcelstimberg) wrote on 2010-07-27:

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Thank you for your bug report. The PDF file has been created with a recent Acrobat product and is only readable with the Acrobat Reader, not with any free PDF reader (that I know of). This bug is known and has been reported as bug #321720, so it is being marked as a duplicate such. Please look at the other bug report (and the linked upstream bug) to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

You can install acrobat reader from the partner repositories:
https://help.ubuntu.com/community/Repositories/Ubuntu#Adding%20Canonical%20Partner%20Repositories