Unplug, replug AC on laptop, screen pulses, battery discharges, indicator not reliable, power statistics and preferences screens unavailable

Bug #605290 reported by nUboon2Age
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-power-manager (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: acpi-support

Steps to reproduce:
Laptop (Dell Inspiron 2200 with an after-market AC adapter)
1) unplug AC power
2) replug AC power

Resulting symptoms: Frequently (probably 70% of the time)
  1) Pulsing, Flashing, beating, flickering display (looks like the brightness level is popping up and down rapidly at about 133 beats per minute) . My workaround is -- use the Fn Arrow Down keys to manually turn down the brightness to minimum then i can't see the pulsing, though if I turn it back up then I can see it again.
  2) The battery indicator still shows battery as discharging.
  3) The battery indicator's Power Statistics (usually accessed by clicking battery status on popdown menu) and Preferences screen are unavailable. If you click on the battery status area you can see a faintly visible 3D outline of a transparent dialog box the size of the normal popdown menu item, but no item is visible).
  4) results of
       upower --dump
       cat /proc/acpi/battery/BAT0/state
          and
       cat /proc/acpi/ac_adapter/AC/state
sometimes match what the battery indicator displays and sometimes not. This is what leads me to think it is some kind of acpi event or other power event not being properly processed on a deeper level than just the gnome-power-manager or the battery indicator malfunctioning.

5) Sometimes something (I haven't been able to determine what) will happen and the AC power will be acknowledged by the system and the battery will start to recharge again. The battery indicator sometimes matches what the upower and other checks say, but usually even if it does, the battery indicator might show charging but the other more detailed screens will still be inaccessible. Most of the time though it will keep discharging until the system shuts down.
6) If rebooted, everything looks normal again. unplug/replug will start back at 1)

I'll try and provide more details of this at a later time.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: acpi-support 0.136
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Tue Jul 13 22:48:06 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: acpi-support

---
Architecture: i386
DistroRelease: Ubuntu 10.04
GnomeSessionIdleInhibited: No
GnomeSessionInhibitors: None
GnomeSessionSuspendInhibited: No
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 2200
Package: gnome-power-manager 2.30.0-0ubuntu1
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=6ff2cb4a-4d04-48ab-b05e-9e76259fdf2d ro splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin audio cdrom dialout disk fuse haldaemon lpadmin mythtv netdev plugdev root sambashare vboxusers video x2gousers
dmi.bios.date: 03/31/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0U6962
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/31/2005:svnDellInc.:pnInspiron2200:pvr:rvnDellInc.:rn0U6962:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 2200
dmi.sys.vendor: Dell Inc.

Revision history for this message
nUboon2Age (nuboon2age) wrote :
description: updated
nUboon2Age (nuboon2age)
description: updated
Revision history for this message
Steve Langasek (vorlon) wrote :

acpi-support is unrelated to processing such events. If the power management GUI becomes unavailable, but upower --dump still returns, sounds like this is likely to be a gnome-power-manager bug; reassigning there.

affects: acpi-support (Ubuntu) → gnome-power-manager (Ubuntu)
Revision history for this message
nUboon2Age (nuboon2age) wrote :

Okay, Steve could certainly be correct to point to the gnome-power-manger, but as far as my research showed, acpid and acpi-support does indeed cover AC power being unpluged, replugged, battery on/off and other related power events.

description: updated
Revision history for this message
nUboon2Age (nuboon2age) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
nUboon2Age (nuboon2age) wrote : CurrentDmesg.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : Dependencies.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : DevkitPower.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : GConfNonDefault.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : Lspci.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : ProcInterrupts.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : ProcModules.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : UdevDb.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : UdevLog.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : gnome-power-bugreport.txt

apport information

Revision history for this message
nUboon2Age (nuboon2age) wrote : Re: Unplug, replug AC on laptop, screen pulses, battery indicator not updated, power statistics and preferences screens unavailable

The above apport update was collected while this sydrome is taking place. Currently upower --dump reports the battery is discharging even though the AC is plugged in and the battery indicator shows charging, but the battery indicator detail screens are inaccessible and a little rectangle pops up saying the battery is discharging. So some parts of the indicator say one thing and some say another. I'm rebooting to get out of the problem.

nUboon2Age (nuboon2age)
summary: Unplug, replug AC on laptop, screen pulses, battery indicator not
- updated, power statistics and preferences screens unavailable
+ reliable, power statistics and preferences screens unavailable
nUboon2Age (nuboon2age)
summary: - Unplug, replug AC on laptop, screen pulses, battery indicator not
- reliable, power statistics and preferences screens unavailable
+ Unplug, replug AC on laptop, screen pulses, battery discharges,
+ indicator not reliable, power statistics and preferences screens
+ unavailable
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of GNOME Power Manager is available on Maverick and we are wondering if this bug is still an issue for you with that version? Could you please test and comment back? Thanks in advance.

Changed in gnome-power-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-power-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-power-manager (Ubuntu):
status: Incomplete → Expired
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