USB Mouse failed to hibernate

[donquixote]

When I hibernate my Ubuntu, it will show the following errors:

usb 5-2: device descriptor read/64, error -71
usb 5-2: device descriptor read/64, error -71
usb 5-2: device descriptor read/64, error -71
usb 5-2: device descriptor read/64, error -71
usb 5-2: device not accepting address 56, error -71
hub 5-0:1.0: suspend error -16
pm_op(): usb_dev_poweroff+0x0/0x20 returns -16
PM: Device usb5 failed to hibernate: error -16

The hibernate will succeed after showing the messages, but when I wake up from hibernate, the USB mouse doesn't work.

This problem does not happen on "suspend", only on "hibernate".

If I unplug the mouse before hibernation, I see no error messages - but this is obviously not a solution.
If I plug the mouse into a different USB point, I get the same error messages, but with different numbers (I guess the "5-2" is a number for the USB port).

WORKAROUND: Unplug and re-plug the USB mouse cable.

Microsoft Habu mouse (USB, cable)

dmesg says that the mouse is a "Tempest Habu Mouse".

-----------

dmesg | grep Mouse

[98124.919351] generic-usb 0003:1532:0009.001F: input,hidraw0: USB HID v10.01 Mouse [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input0
[98124.925639] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.1/input/input36
[98124.925870] generic-usb 0003:1532:0009.0020: input,hidraw1: USB HID v10.01 Keyboard [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input1
[98214.888168] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.0/input/input37
[98214.888310] generic-usb 0003:1532:0009.0021: input,hidraw0: USB HID v10.01 Mouse [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input0
[98214.890338] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.1/input/input38
[98214.890418] generic-usb 0003:1532:0009.0022: input,hidraw1: USB HID v10.01 Keyboard [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input1

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lemonhead 26870 F.... pulseaudio
 /dev/snd/pcmC0D0p: lemonhead 26870 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xea100000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1458a002,00100001'
   Controls : 40
   Simple ctrls : 22
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=70ea4d68-3ffb-49fb-bcac-6b8763075a6b
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 ppp0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. EP43-DS3L
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic root=UUID=1821e0b4-ad3f-4483-a9cc-c486acd7d7b4 ro quiet splash
ProcEnviron:
 LC_TIME=custom.UTF-8"
 LANGUAGE=en
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: Yes
RfKill:

Tags: lucid hibernate resume needs-upstream-testing
Uname: Linux 2.6.32-23-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:
 Jul 13 14:24:38 lemonhead-desktop kernel: [141106.877584] npviewer.bin[15761]: segfault at 0 ip 00000000f61dd041 sp 00000000ff9d1fe0 error 4 in libflashplayer.so[f5e3e000+b04000]
 Jul 13 15:48:57 lemonhead-desktop kernel: [146165.628841] npviewer.bin[23151]: segfault at 418 ip 00000000f608ea56 sp 00000000ff990a48 error 6 in libflashplayer.so[f5e40000+b04000]
dmi.bios.date: 07/22/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: EP43-DS3L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd07/22/2008:svnGigabyteTechnologyCo.,Ltd.:pnEP43-DS3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP43-DS3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP43-DS3L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Philip Muškovac (yofel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in the kernel.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[donquixote (lemon-head-bw)]

Well, from reading the help page, I guess the package is
gnome-power-manager, or pm-utils, or "the kernel" (=linux).

[donquixote (lemon-head-bw)]

I notice that ubuntu-bug would upload additional debug information, if I would use it to file the bug report.
Is there any way I can upload the same debug info to an existing bug?

[ooze (zoe-gauthier)]

donquixote: You can run "apport-collect BUGNUMBER" [1]

[1] https://help.ubuntu.com/community/ReportingBugs#Filing%20bugs%20at%20Launchpad.net

[donquixote (lemon-head-bw)]

apport information

[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

apport information

[donquixote (lemon-head-bw)]

apport information

[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

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[donquixote (lemon-head-bw)]

apport information

[donquixote (lemon-head-bw)]

duh, this is sick, so many posts! hope it helps.

[penalvch (penalvch)]

donquixote, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]