[regression] HP3330 no longer works

Bug #604248 reported by iGadget
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Simple Scan
Expired
Undecided
Unassigned

Bug Description

During some time between the beta's of Lucid and now, I could actually use Simple Scan with my HP 3330 multifunctional. I got nice and crisp scans and the world was beautiful ;-)
This weekend however, when I tried again, it failed.

GUI says:
Failed to scan
Unable to connect to scanner

Console says:
** (simple-scan:5446): WARNING **: Unable to get open device: Error during device I/O

The device is detected properly by Simple Scan and I am perfectly able to print to the device.
Also, copying documents on the HP 3330 works fine, so there's nothing wrong with the scanner.

When booting from the 10.04 Live CD, the scanner works to a certain extend (start scanning fine but finishes with errors, leaving the part that's scanned ready to be edited / saved). So this makes me believe the problem lies within some update that was released since the release of 10.04.

Is there anything else I can do / try to debug this problem?

iGadget (igadget)
description: updated
Revision history for this message
Robert Ancell (robert-ancell) wrote :

Did this work correctly in Lucid final?

Changed in simple-scan:
status: New → Incomplete
Revision history for this message
iGadget (igadget) wrote :

Yes, it did. Unfortunately, the machine completely broke down last week after a power surge, so I can't test it anymore. I'll be getting myself a separate printer and scanner to replace this unit. Recommendations welcome ;-)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Simple Scan because there has been no activity for 60 days.]

Changed in simple-scan:
status: Incomplete → Expired
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