Blank / black text consoles on DELL D600 laptop

Bug #604075 reported by malheum
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: xorg

On a new install of Ubuntu 10.04 Lucid on a Dell D600 laptop the virtual consoles which are normally accessible through CTRL-ALT-F[1-7] are blank / black. Nothing at all is shown, they are just dead. However, Xorg works without any problems, I can login through GDM and use a Gnome session.

I know that the blank virtual consoles are there because I can login "blind" and then see the logged in user when I use "who" in gnome-terminal.

This is my graphics card:
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon RV250 [Mobility FireGL 9000] (rev 01)
 Subsystem: Dell Device 011d
 Flags: bus master, VGA palette snoop, stepping, 66MHz, medium devsel, latency 32, IRQ 11
 Memory at e8000000 (32-bit, prefetchable) [size=128M]
 I/O ports at c000 [size=256]
 Memory at fcff0000 (32-bit, non-prefetchable) [size=64K]
 [virtual] Expansion ROM at fc000000 [disabled] [size=128K]
 Capabilities: [58] AGP version 2.0
 Capabilities: [50] Power Management version 2
 Kernel driver in use: radeon
 Kernel modules: radeonfb, radeon

The problem persists no matter what monitor I use, the builtin laptop screen, an external 22" tft from Dell connected with VGA or DVI or an Eizo tft connected by DVI cable. It also does not matter if I use my docking station (which has the DVI connector ) or not.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic i686
Architecture: i386
Date: Sat Jul 10 20:42:44 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1)
MachineType: Dell Computer Corporation Latitude D600
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   product info: "O2Micro", "SmartCardBus Reader", "V1.0", ""
   manfid: 0xffff, 0x0001
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   5.0V 16-bit PC Card
   Subdevice 0 (function 0) [unbound]
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-23-generic root=UUID=59d53793-670f-47d1-84c2-ec6e60a5d6af ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 06/29/2005
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A16
dmi.board.name: 03U652
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA16:bd06/29/2005:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn03U652:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation
glxinfo: Error: command ['glxinfo'] failed with exit code -11:
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-23-generic

Revision history for this message
malheum (maxheise) wrote :
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

malheum, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
malheum (maxheise) wrote :

Sorry, I do not have this Dell Latitude D600 anymore around. So I cannot test anymore.

Revision history for this message
penalvch (penalvch) wrote :

malheum, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/604075/comments/3 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Invalid
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