Ubuntu
firefox package

Firefox crashes when opening some websites (namely sapo.pt)

Bug #603936 reported by GreatBunzinni
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

After upgrading to kubuntu 10.04, firefox started crashing when opening some websites. The backtrace is as follows:

(gdb) bt
#0 0x00007ffff2993c98 in XQueryExtension () from /usr/lib/libX11.so.6
#1 0x00007ffff2988172 in XInitExtension () from /usr/lib/libX11.so.6
#2 0x00007ffff06db782 in XextAddDisplay () from /usr/lib/libXext.so.6
#3 0x00007ffff06d662e in XShmDetach () from /usr/lib/libXext.so.6
#4 0x00007fffda8fddba in NPP_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#5 0x00007fffda8fe599 in Private_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#6 0x00007ffff708498b in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#7 0x00007ffff6b69219 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#8 0x00007ffff6b69526 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#9 0x00007ffff7292edb in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#10 0x00007ffff72668d5 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#11 0x00007ffff71ef630 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#12 0x00007ffff723af7c in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#13 0x00007ffff7151779 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#14 0x00007ffff701ef42 in ?? () from /usr/lib/firefox-3.6.6/libxul.so
#15 0x00007ffff698ddb7 in XRE_main () from /usr/lib/firefox-3.6.6/libxul.so
#16 0x00007ffff7ff31e1 in ?? ()
#17 0x00007ffff1b68c4d in __libc_start_main (main=<value optimized out>, argc=<value optimized out>, ubp_av=<value optimized out>, init=<value optimized out>, fini=<value optimized out>,
    rtld_fini=<value optimized out>, stack_end=0x7fffffffe078) at libc-start.c:226
#18 0x00007ffff7ff2ec9 in ?? ()
#19 0x00007fffffffe078 in ?? ()
#20 0x000000000000001c in ?? ()
#21 0x0000000000000001 in ?? ()
#22 0x00007fffffffe3af in ?? ()
#23 0x0000000000000000 in ?? ()
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
FirefoxPackages:
 firefox 3.6.6+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support N/A
 firefox-branding 3.6.6+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
NonfreeKernelModules: nvidia
Package: firefox 3.6.6+nobinonly-0ubuntu0.10.04.1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-24-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy fuse kvm lpadmin plugdev video

See original description
Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

Can you give us more information about the crash (what sites crash the browser, etc)? Please run the following command: "apport-collect 60393" and follow the instructions here: https://wiki.ubuntu.com/MozillaTeam/Bugs#Crashes

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
GreatBunzinni (greatbunzinni) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
GreatBunzinni (greatbunzinni) wrote : ExtensionSummary.txt

apport information

Revision history for this message
GreatBunzinni (greatbunzinni) wrote : profile_default_pluginreg.dat.txt

apport information

Revision history for this message
GreatBunzinni (greatbunzinni) wrote : profiles.ini.txt

apport information

Revision history for this message
GreatBunzinni (greatbunzinni) wrote : Re: firefox crashes when opening websites

Among others, Firefox crashes when opening gmail and www.sapo.pt. The following backtrace is from a crash when opening www.sapo.pt:

Program received signal SIGSEGV, Segmentation fault.
0x00007ffff2993c98 in XQueryExtension () from /usr/lib/libX11.so.6
(gdb) bt
#0 0x00007ffff2993c98 in XQueryExtension () from /usr/lib/libX11.so.6
#1 0x00007ffff2988172 in XInitExtension () from /usr/lib/libX11.so.6
#2 0x00007ffff06db782 in XextAddDisplay () from /usr/lib/libXext.so.6
#3 0x00007ffff06d662e in XShmDetach () from /usr/lib/libXext.so.6
#4 0x00007fffda4fddba in NPP_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#5 0x00007fffda4fe599 in Private_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#6 0x00007ffff708498b in nsNPAPIPluginInstance::Stop (this=0x7fffdb143cc0) at nsNPAPIPluginInstance.cpp:1184
#7 0x00007ffff6b69219 in DoStopPlugin (aInstanceOwner=0x7fffda73fe60, aDelayedStop=0) at nsObjectFrame.cpp:2283
#8 0x00007ffff6b69526 in nsStopPluginRunnable::Run (this=0x7fffd9107ee0) at nsObjectFrame.cpp:2333
#9 0x00007ffff7292edb in nsThread::ProcessNextEvent (this=0x7fffec949550, mayWait=0, result=0x7fffffffd2cc) at nsThread.cpp:527
#10 0x00007ffff72668d5 in NS_ProcessNextEvent_P (thread=0x0, mayWait=-261244196) at nsThreadUtils.cpp:250
#11 0x00007ffff71ef630 in mozilla::ipc::MessagePump::Run (this=0x7fffec9dca40, aDelegate=0x7fffec9bf500) at MessagePump.cpp:118
#12 0x00007ffff723af7c in MessageLoop::Run (this=0x7fffec9bf500) at ./src/base/message_loop.cc:173
#13 0x00007ffff7151779 in nsBaseAppShell::Run (this=0x7fffe67ad7c0) at nsBaseAppShell.cpp:174
#14 0x00007ffff701ef42 in nsAppStartup::Run (this=0x7fffe4f989c0) at nsAppStartup.cpp:183
#15 0x00007ffff698ddb7 in XRE_main (argc=<value optimized out>, argv=<value optimized out>, aAppData=<value optimized out>) at nsAppRunner.cpp:3483
#16 0x00007ffff7ff31e1 in main (argc=1, argv=0x7fffffffdb78) at nsBrowserApp.cpp:158

Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

Here's another backtrace from a firefox crash when trying to open www.sapo.pt. This one was taken after installing a set of dbg packages.

Program received signal SIGSEGV, Segmentation fault.
XQueryExtension (dpy=0x0, name=0x7ffff06dbadc "MIT-SHM", major_opcode=0x7fffffffd074, first_event=0x7fffffffd078, first_error=0x7fffffffd07c) at ../../src/QuExt.c:46
46 ../../src/QuExt.c: No such file or directory.
        in ../../src/QuExt.c
(gdb) bt
#0 XQueryExtension (dpy=0x0, name=0x7ffff06dbadc "MIT-SHM", major_opcode=0x7fffffffd074, first_event=0x7fffffffd078, first_error=0x7fffffffd07c) at ../../src/QuExt.c:46
#1 0x00007ffff2988172 in XInitExtension (dpy=0x0, name=0x7ffff06dbadc "MIT-SHM") at ../../src/InitExt.c:49
#2 0x00007ffff06db782 in XextAddDisplay () from /usr/lib/libXext.so.6
#3 0x00007ffff06d662e in XShmDetach () from /usr/lib/libXext.so.6
#4 0x00007fffd9cfddba in NPP_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#5 0x00007fffd9cfe599 in Private_Destroy () from /usr/lib/mozilla/plugins/libflash-mozplugin.so
#6 0x00007ffff708498b in nsNPAPIPluginInstance::Stop (this=0x7fffd9f2ac80) at nsNPAPIPluginInstance.cpp:1184
#7 0x00007ffff6b69219 in DoStopPlugin (aInstanceOwner=0x7fffdaf6d050, aDelayedStop=0) at nsObjectFrame.cpp:2283
#8 0x00007ffff6b69526 in nsStopPluginRunnable::Run (this=0x7fffd8bea520) at nsObjectFrame.cpp:2333
#9 0x00007ffff7292edb in nsThread::ProcessNextEvent (this=0x7fffec949550, mayWait=0, result=0x7fffffffd2cc) at nsThread.cpp:527
#10 0x00007ffff72668d5 in NS_ProcessNextEvent_P (thread=0x0, mayWait=-261244196) at nsThreadUtils.cpp:250
#11 0x00007ffff71ef630 in mozilla::ipc::MessagePump::Run (this=0x7fffec9dca40, aDelegate=0x7fffec9bf500) at MessagePump.cpp:118
#12 0x00007ffff723af7c in MessageLoop::Run (this=0x7fffec9bf500) at ./src/base/message_loop.cc:173
#13 0x00007ffff7151779 in nsBaseAppShell::Run (this=0x7fffe67ad7c0) at nsBaseAppShell.cpp:174
#14 0x00007ffff701ef42 in nsAppStartup::Run (this=0x7fffe4f98a00) at nsAppStartup.cpp:183
#15 0x00007ffff698ddb7 in XRE_main (argc=<value optimized out>, argv=<value optimized out>, aAppData=<value optimized out>) at nsAppRunner.cpp:3483
#16 0x00007ffff7ff31e1 in main (argc=1, argv=0x7fffffffdb78) at nsBrowserApp.cpp:158

Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

Can you try if the bug occurs when using a new profile? You can see how to do that here: "https://wiki.ubuntu.com/MozillaTeam/Bugs#Try with a new profile"

Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

I've created a clean profile and tested firefox with www.sapo.pt. Once again, it crashes. This time I wasn't able to provide a backtrace as running firefox through the firefox -ProfileManager --debug command opens ddd instead gdb.

Mohamed Amine Ilidrissi (ilidrissi.amine)
summary: - firefox crashes when opening websites
+ Firefox crashes when opening some websites (namely sapo.pt)
Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

Try to disable your Flash plugin (assuming it is libflash-mozplugin.so), and see if the problem is still present.

Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

Nice. I've disabled libflash-mozplugin and firefox didn't crashed. It appears that it was a leftover package and it stirred up some trouble. Once I've uninstalled it and reinstalled flashplugin-installer it appears that once again everything runs smoothly. Thanks!

Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

Since libflash-mozplugin doesn't exist in Lucid, I'll mark this bug as Invalid.

Changed in firefox (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
GreatBunzinni (greatbunzinni) wrote :

I don't believe that it is a good idea to mark this bug as invalid. This problem was caused by a bug in the 10.04 install/update process, which made it possible for an invalid package to remain installed which had quite a few nasty consequences. It may not be a firefox bug but it's still a bug nonetheless.

Revision history for this message
Mohamed Amine Ilidrissi (ilidrissi.amine) wrote :

I think you should open a new bug, since this one describes a crash. When opening a new bug, please add the tag "hardy2lucid".

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