Firefox 3.6.6 Help link goes to mozilla

Bug #603797 reported by NoOp
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

$ apt-cache policy firefox
firefox:
  Installed: 3.6.6+nobinonly-0ubuntu0.10.04.1
  Candidate: 3.6.6+nobinonly-0ubuntu0.10.04.1
  Version table:
 *** 3.6.6+nobinonly-0ubuntu0.10.04.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages

Help|Firefox Help links to:
http://support.mozilla.com/en-US/kb/Firefox+Help?style_mode=inproduct
instead of:
https://answers.launchpad.net/ubuntu/+source/firefox

Given that the Ubuntu version of Firefox differs from the Mozilla version, sending Ubuntu users to the Mozilla help page will likely confuse users, and irritate Mozilla in the process as the Ubuntu users will not likely identify that they are running a distro modified version of Firefox.

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

The existing link provides a way to allow users to access online documentation to help them use Firefox. Interactive support is provided by the "Get Help Online" menu entry, which already links to https://launchpad.net/ubuntu/lucid/+sources/firefox/+gethelp

Changed in firefox (Ubuntu):
status: New → Invalid
Revision history for this message
NoOp (glgxg) wrote : Re: [Bug 603797] Re: Firefox 3.6.6 Help link goes to mozilla

On 07/09/2010 05:02 PM, Chris Coulson wrote:
> The existing link provides a way to allow users to access online
> documentation to help them use Firefox. Interactive support is provided
> by the "Get Help Online" menu entry, which already links to
> https://launchpad.net/ubuntu/lucid/+sources/firefox/+gethelp
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Invalid
>

Thanks. I missed that link. My apologies.

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