Empathy (MSN), logs off user

Bug #598668 reported by Eax
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: empathy

System:
Description: Ubuntu 10.04 LTS
Release: 10.04

empathy:
  Installed: 2.30.1-0ubuntu1
  Candidate: 2.30.1-0ubuntu1
  Version table:
 *** 2.30.1-0ubuntu1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     2.30.0.1-0ubuntu3 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

When I am logged in to Empathy for X amount of time without using it, Empathy seemingly logs of MSN.
What happens is that the Status-Icon (in the right upper corner of the screen) shows that I am logged of.
The Contacts list shows everyone on the MSN list who is online (or was at the time of the unwanted logout).
But I cannot open a chat, not by double-clicking the contact, nor right-clicking and selecting "chat".

When I open "accounts" to re-log or see if I am logged in, Empathy crashes.
Starting it again, I have a Blank contacts list.
Clicking Accounts gives me the "Welcome to Empathy" window where I have to re-enter all my credentials.
Rebooting the computer (without entering the credentials) logs me in as usual.

Possibly related to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/589541

Eax (eax-eax)
summary: - Empathy (MSN), logs of user
+ Empathy (MSN), logs off user
Revision history for this message
Eric Partlo (partloer) wrote :

I am thinking that Empathy logs off because of a network interruption rather than a specified time. While other programs reconnect Empathy has a problem reestablish connection and crashes.

Possibly related to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/588856

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thanks for the bug report. Could you please try this with the updates for Lucid to see if it alleviates the issue?

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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