Installer crashed

[Vassilis Pandis]

Hi all,

I am trying to install Kubuntu in my P4 machine using the Live CD. I created the partitions by myself (200 Gb). I get the following error:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 310, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 750, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1130, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 541, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code -11; see /var/log/installer/syslog and /var/log/syslog

Thank you in advance for your support.

Bremex

[Vassilis Pandis (pandisv)]

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, by commenting on the bug's web page? Thanks in advance.

[jugg (needworldcup)]

I also have this error (also attaching logs) It happened at 78% in "Installing System" with 0:01 seconds of the "Copying Files" remaining.

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 266, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 755, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1114, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():
  File "/usr/share/ubiquity/install.py", line 504, in copy_all
    os.utime(directory, (atime, mtime))
OSError: [Errno 5] Input/output error: '/target/usr/share/locale/sl/LC_TIME'

[jugg (needworldcup)]

hmm, apparently only one attachement per comment.

[jugg (needworldcup)]

and the last one

[Dennis Kaarsemaker (dennis)]

On zo, 2006-09-10 at 06:50 +0000, jugg wrote:
> I also have this error (also attaching logs) It happened at 78% in
> "Installing System" with 0:01 seconds of the "Copying Files" remaining.

Please file your own bug, jugg.
--
Dennis K.

Time is an illusion, lunchtime doubly so.

[bremex (walkie)]

Hi all,

I apologise I could not log in before and could not tell you how I sorted it out.

I got the error during the installation phase and, as I said, I selected the size of each partition and created them. So while Kubuntu was installing, it crashed.

I applied Micros*ft solution: stop, abort installation and shut down. Then I started again with the installation, but this time I selected to use the already existing partitions (but formating the partitions againg). Everything went smooth, more than expected.

Just few words about my experience, I am wind*ws user since version 95. Now I am fed up and am trying to free myself --> I am suffering a lot, it is a path of pain. Nevertheless I think I will be free by the beginning of 2007...

Cheers

REMARK: LiveCD is the best way of installing linux, a simple SUCCESS.

[lofgren (mbt-iinet)]

Yeah - I had a similar experience to bremex and made the same assumption.

However, that is not the case. Once installed, many apps crashed randomly (volume-control was typically one of the first). The panel and desktop also crashed often.

Running "sudo aptitude update" caused segmentation faults 5/10 times.

I have reinstalled using the ubuntu 6.10 live and kubuntu 6.10 alternatce CD's.

I have switched back to Dapper, which will now not install after 5 attempts, crashing with the same error mentioned above.

I found a similar user on forums with the same issue, for both of us, the common factor seems to be AMD processor with ATI 9250 video cards.

[Henrik Nilsen Omma (henrik)]

OK, so we have three separate bug reports i this one of three possibly completely separate issues (the installer can crash for many reasons). Of these, only one has useful logs (from jugg) and that syslog has errors like:

ubuntu kernel: [17180685.000000] hda: dma_intr: status=0x51 { DriveReady SeekComplete Error }
ubuntu kernel: [17180685.000000] hda: dma_intr: error=0x84 { DriveStatusError BadCRC }

Which suggests a hardware error. Closing bug.