Synaptics Driver doesn't load for Lenovo ThinkPad Travel Keyboard

Bug #595495 reported by Noel J. Bergman
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Low
Unassigned
Nominated for Maverick by PPln

Bug Description

Binary package hint: xserver-xorg-input-synaptics

Reposting Bug 201253, since was requested to open a new bug rather than re-open the old one that was never touched.

------------

Binary package hint: xserver-xorg-input-synaptics

The Lenovo "ThinkPad Travel Keyboard - US English" (Part no. 31P9490) does not work with the current synaptics X11 driver/evdev. When running off of the boot cd, both the trackpoint and touchpad work, but only through the "mouse" driver, so none of the special touchpad functionality like scrolling works.

See also: http://www.jan-steinhoff.de/linux/synaptics-usb.html (it's 06CB:0009, Synaptics Composite or UltraNav)

------------

This is still present in Maverick, and (of course) present in Lucid, Karmic, et al.

See also Bug 483121.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-3.4-generic 2.6.35-rc3
Uname: Linux 2.6.35-3-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Thu Jun 17 09:53:25 2010
DkmsStatus: nvidia-current, 195.36.24, 2.6.35-3-generic, x86_64: installed
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100601)
MachineType: LENOVO 64577WU
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=d16cafe8-3e52-4687-ba71-6bdd9fa5d647 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
dmi.bios.date: 05/11/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 7LETC6WW (2.26 )
dmi.board.name: 64577WU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7LETC6WW(2.26):bd05/11/2009:svnLENOVO:pn64577WU:pvrThinkPadT61p:rvnLENOVO:rn64577WU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 64577WU
dmi.product.version: ThinkPad T61p
dmi.sys.vendor: LENOVO
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: x86_64
 kernel: 2.6.35-3-generic

Revision history for this message
Noel J. Bergman (noeljb) wrote :
Revision history for this message
Gursimran singh (simar) wrote :

First of all thanks for reporting the bug report and help us to make ubuntu better ... cheers

Please provide us with the following output
cat /proc/bus/input/devices > devices

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
Revision history for this message
Anmar Oueja (anmar) wrote :

Gursiman:

I have the same keyboard so I have attached the devicex.txt file you wanted.

Bryce Harrington (bryce)
Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Noel J. Bergman (noeljb) wrote :

output of cat /proc/bus/input/devices as requested. The travel keyboard is connected via a dock station.

Revision history for this message
Noel J. Bergman (noeljb) wrote :

To make it even easier, here is the difference between having the keyboard attached or not:

$ diff -u devices2.txt devices.txt
--- devices2.txt 2010-08-29 12:44:57.000000000 -0400
+++ devices.txt 2010-08-29 12:42:30.000000000 -0400
@@ -94,6 +94,49 @@
 B: EV=40001
 B: SND=6

+I: Bus=0003 Vendor=04b3 Product=3019 Version=0100
+N: Name="Lite-On Tech IBM USB Travel Keyboard with UltraNav"
+P: Phys=usb-0000:00:1a.7-4.1.3/input0
+S: Sysfs=/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4.1/1-4.1.3/1-4.1.3:1.0/input/input10
+U: Uniq=
+H: Handlers=kbd event10
+B: EV=120013
+B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
+B: MSC=10
+B: LED=7
+
+I: Bus=0003 Vendor=04b3 Product=3019 Version=0100
+N: Name="Lite-On Tech IBM USB Travel Keyboard with UltraNav"
+P: Phys=usb-0000:00:1a.7-4.1.3/input1
+S: Sysfs=/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4.1/1-4.1.3/1-4.1.3:1.1/input/input11
+U: Uniq=
+H: Handlers=kbd event11
+B: EV=13
+B: KEY=7fff800000000000 0 0 1f 0 28c000d000 1e000000000000 0
+B: MSC=10
+
+I: Bus=0003 Vendor=06cb Product=0009 Version=0100
+N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
+P: Phys=usb-0000:00:1a.7-4.1.4/input0
+S: Sysfs=/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4.1/1-4.1.4/1-4.1.4:1.0/input/input12
+U: Uniq=
+H: Handlers=mouse2 event12
+B: EV=17
+B: KEY=70000 0 0 0 0
+B: REL=3
+B: MSC=10
+
+I: Bus=0003 Vendor=06cb Product=0009 Version=0100
+N: Name="Synaptics Inc. Composite TouchPad / TrackPoint"
+P: Phys=usb-0000:00:1a.7-4.1.4/input1
+S: Sysfs=/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4.1/1-4.1.4/1-4.1.4:1.1/input/input13
+U: Uniq=
+H: Handlers=mouse3 event13
+B: EV=17
+B: KEY=70000 0 0 0 0
+B: REL=3
+B: MSC=10
+
 I: Bus=0011 Vendor=0002 Product=000a Version=0000
 N: Name="TPPS/2 IBM TrackPoint"
 P: Phys=synaptics-pt/serio0/input0

Revision history for this message
Noel J. Bergman (noeljb) wrote :

Why is this marked incomplete? What other information is requested?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Noel J. Bergman (noeljb) wrote :

The requested information was provided, the report was marked incomplete with no explanation of why. The bug still exists, and should be addressed.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Expired → Confirmed
Revision history for this message
D Zhang (cheungtifan) wrote :

This keyboard was obtained from IBM. This is not the lenovo keyboard designed for personal use. It is for servers only and do not support other advanced functions other than basic mouse/keyboard.
I suppose it should be closed, for it is a hardware limitation.

Revision history for this message
penalvch (penalvch) wrote :

Noel J. Bergman, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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