empathy duplicates my accounts

[David Tombs]

Binary package hint: empathy

Every now and then, empathy seems to duplicate my accounts (see screenshot).

I'm not sure how to reproduce this, but it has happened multiple times. I don't think it's related to an upgrade, since the only related package I recently upgraded was telepathy-butterfly. (And I think the problem showed itself before the upgrade to telepathy-butterly.)

More than willing to provide information, but I don't know where to start. I don't even know where my account details are stored.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Sat Jun 12 16:53:27 2010
ExecutablePath: /usr/bin/empathy
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.utf8
SourcePackage: empathy

[Omer Akram (om26er)]

I dont either know where to start for debugging :) One thing here empathy should do is that it should not allow the creation of same account at all. meaning it should restrict showing twice the same account. I have opened an upstream bug for this but in an altered form. Please subscribe yourself to the bug report so that you could reply to the information they request. Thanks

[David Tombs (dgtombs)]

Well, the upstream issue isn't really the same as this one, but I CC'd myself. Thanks. Have you experienced this yourself?

[Omer Akram (om26er)]

the bug lies in telepathy mission control.

[Omer Akram (om26er)]

the bug came back to empathy's court and is fixed.

[David Tombs (dgtombs)]

Hi om26er, thanks for the update, but Fix Committed isn't the right status for this. (There's no Ubuntu fix yet.) :) Would you mind setting back to Triaged? I can't.

[Omer Akram (om26er)]

there is a difference between fix committed and fix released.

[David Tombs (dgtombs)]

Yes, I know that, I'm a bug guy too. Fix Committed (for the Ubuntu task) is when the fix has been committed to an Ubuntu package, pending upload. Can you show me where this is true?

[Omer Akram (om26er)]

fix committed is used by ubuntu desktop team (which I am not) for bug which are fixed upstream. I think its in many cases a better way to close bugs. I have seen many times bugs are fixed in ubuntu but there status is still confirmed etc. so if the status is set to fix committed someone hunting for bugs to a new package could first look into the fix committed bug and close them if they are fixed (thats what I did with evolution bugs a few days ago). we at empathy use fix committed too :)

[David Tombs (dgtombs)]

Oh, OK sorry for whining. I was just worried that someone would see Fix Committed and think they didn't have to do anything to get this patch into Maverick.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

This should be fixed in Ubuntu 10.10 now. Thanks for reporting.

[Omer Akram (om26er)]

empathy 2.31.4 is in Maverick.